Major Account Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Take ownership and expand a portfolio of key pharmaceutical and biopharmaceutical manufacturing accounts.

• Act as the primary executive-level liaison and valued business partner.

• Gain insights into customer goals, manufacturing priorities, operational hurdles, quality standards, and supply chain targets.

• Propel account-level growth by identifying strategic opportunities, leveraging customer insights, data, and market trends.

• Oversee cross-functional account execution alongside internal teams and external collaborators.

• Foster relationships within procurement, supply chain, manufacturing, operations, quality, engineering, and executive leadership.

• Create and implement strategic account plans, forecasts, and performance metrics.

• Establish and maintain relationships with senior-level stakeholders.

• Handle complex customer interactions by employing listening, organizational, and consultative questioning skills.

• Evaluate sales and account data to guide strategy and enhance account performance.

• Independently manage time, priorities, and account complexities with accountability.

• Lead commercial negotiations concerning pricing strategies, contract frameworks, and long-term business agreements.

⛳️ Requirements

• A college degree or equivalent/applicable experience is preferred.

• At least 3 years of experience in a complex sales setting or 3 years in pharmaceutical manufacturing where stakeholder relationships are essential.

• Proficiency in Microsoft Office Suite, including Teams.

• Familiarity with CRMs and Sales Analytical tools is preferred.

• B2B sales experience is preferred, especially in distribution, life sciences, pharmaceutical manufacturing, bioprocessing, biotechnology, vaccine production, cell and gene therapy, or CDMO settings.

• A proven record of driving growth through consultative and strategic selling techniques.

• Demonstrated ability to manage multiple stakeholders and utilize formal sales methodologies like SPIN or Consultative Selling.

• A scientific or technical background is preferred.

• Strong communication and teamwork skills.

• Willingness to travel to customer locations at least 5 days a week.

• A valid driver's license is required.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Wellness programs.

• Health savings accounts.

• Flexible spending accounts.

• 401(k) plan with company match.

• Employee stock purchase program.

• 11 paid holidays.

• 18 PTO days annually.

• Volunteer time off.

• 6 weeks of 100% paid parental leave (excluding states that provide paid family leave).

• Incentive compensation / target sales incentive opportunity.