Major Account Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Take ownership of and expand a portfolio of key pharmaceutical and biopharmaceutical manufacturing accounts.

• Act as the main executive-level contact and a reliable business partner.

• Comprehend customer goals, manufacturing priorities, operational hurdles, quality standards, and supply chain aims.

• Spot strategic opportunities by leveraging data, customer insights, and market dynamics to enhance account growth and wallet share.

• Oversee cross-functional account execution in collaboration with internal teams and external partners.

• Cultivate relationships across procurement, supply chain, manufacturing, operations, quality, engineering, and executive leadership.

• Design and implement strategic account plans, forecasts, and performance targets.

• Establish and maintain relationships with senior stakeholders and facilitate strategic discussions with customers.

• Navigate complex customer interactions utilizing listening, organizational, and consultative questioning skills.

• Evaluate sales and account data to guide strategy and enhance account performance.

• Effectively manage time, priorities, and account intricacies with independence and accountability.

• Lead commercial negotiations related to pricing strategies, contract frameworks, and long-term agreements.

• Primarily work from a home office with significant regional travel to customer sites.

⛳️ Requirements

• A college degree or relevant/applicable experience is preferred.

• A minimum of 3 years of experience in a complex sales setting involving multiple stakeholders and solution-oriented selling, or 3+ years in pharmaceutical manufacturing where stakeholder relationships are essential.

• Proficiency in Microsoft Office Suite, including Teams.

• Experience with CRMs and sales analytics tools is preferred.

• Preferably, B2B sales experience, especially in distribution, life sciences, pharmaceutical manufacturing, bioprocessing, biotechnology, vaccine production, cell and gene therapy, or CDMO sectors.

• Demonstrated success in driving growth through consultative and strategic sales approaches.

• Proven ability to manage multiple stakeholders and employ formal sales methodologies such as SPIN or Consultative Selling.

• A scientific or technical background is preferred.

• Strong communication and team collaboration skills.

• Willingness to travel to customer locations at least 4 days a week.

• A valid driver's license is required.

🏝️ Benefits

• Opportunities for learning experiences to foster career advancement and success.

• A diverse, equitable, and inclusive workplace culture.

• Flexible work arrangement involving extensive regional travel and home office work.