Major Account Manager

This is a fully remote position, open to applicants in Arizona, +11 more states.

📋 Description

• Act as the primary executive relationship manager and strategic commercial leader for a portfolio of 2-4 high-value major accounts.

• Retain and significantly enhance revenue within intricate client organizations.

• Create and implement customized, multi-year strategic account plans.

• Broaden organizational presence and increase product adoption.

• Take ownership of and drive total revenue growth across Roadside Assistance and Accident Management business lines.

• Establish and nurture relationships with senior and executive-level stakeholders.

• Identify and seize cross-sell and upsell opportunities within the entire product range.

• Partner with Product, Marketing, Client Success, and Solutions Consultants to deliver tailored solutions.

• Lead complex contract renewals and commercial negotiations.

• Conduct regular Strategic Business Reviews with client leadership.

• Represent the organization at high-level client meetings and industry forums.

⛳️ Requirements

• A Bachelor’s degree in Business, Marketing, or a related field is mandatory.

• 8-12+ years of experience in Account Management, Enterprise Sales, or Business Development.

• Proven experience managing multi-product portfolios across enterprise-level accounts.

• Demonstrated success in growing accounts through substantial expansion and cross-selling initiatives.

• Experience in navigating complex, matrixed client organizations.

• Capability to influence stakeholders within multiple intricate client organizations simultaneously.

• Strong business acumen with the ability to identify advanced growth opportunities, comprehend client P&L pressures, and propose suitable, high-value solutions.

• Ability to collaborate effectively across Product, Marketing, and Solutions teams without direct authority.

• Proficient communication and negotiation skills in high-stakes commercial discussions.

• Strong skills in pipeline management and long-term account planning.

• Capability to convey strategic business value and ROI to executive audiences.

• Willingness to travel as needed for strategic client engagements, QBRs, and industry events.

• Currently authorized to work in the United States on a full-time basis.

• This position is not eligible for employer visa sponsorship now or in the future.

🏝️ Benefits

• Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.

• 401(k) plan with company match.

• Tuition assistance.

• Flexible time off.

• Paid sick leave.

• Ten paid holidays each year.

• Parental planning benefits.

• Bonus/Incentive Programs.

• Initial onboarding travel arrangements and expenses covered if travel to Medford is necessary.