Maintenance & Property Operations Coordinator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee and manage maintenance requests throughout Corporate Stays' Canadian property portfolio.

• Coordinate with local technicians, contractors, and maintenance providers to ensure repairs are completed promptly.

• Address urgent maintenance issues immediately and escalate them when necessary.

• Obtain, review, and compare quotes from contractors to facilitate cost-effective decision-making.

• Monitor repair costs, work progress, and deadlines for completion.

• Verify completed work through photographs, videos, or independent confirmations as required.

• Liaise with building management companies regarding access, keys, elevators, building regulations, and other property-related necessities.

• Implement and uphold preventive maintenance schedules to minimize unexpected repairs.

• Identify recurring technical issues and propose permanent solutions.

• Create and maintain a database of contractors and service providers in each city across Canada.

• Collaborate with the Concierge Department when maintenance concerns could impact guest stays, check-ins, or the overall guest experience.

• Monitor maintenance expenses and seek opportunities to enhance efficiency and reduce costs.

• Maintain precise maintenance records in Breezeway or the assigned operational system.

• Follow up on outstanding and overdue maintenance tickets.

• Provide regular updates on urgent incidents, pending repairs, contractor performance, and maintenance expenses.

• Ensure all maintenance activities adhere to company protocols and relevant property requirements.

⛳️ Requirements

• Experience in property management, facilities coordination, hospitality maintenance, or a related field.

• Proven experience in coordinating external contractors and service providers remotely.

• Excellent English communication skills, both written and verbal.

• Strong organizational, planning, and follow-up abilities.

• Capability to prioritize urgent issues and coordinate timely responses.

• Familiarity with task management systems and property management software.

• Understanding of fundamental building maintenance, repair processes, and contractor coordination.

• Strong problem-solving abilities and attention to detail.

• Ability to track expenses, evaluate quotes, and support cost-effective maintenance decisions.

• Proficiency in managing multiple requests simultaneously while maintaining accurate records and clear communication.

• Experience with Breezeway, Hostaway, Guesty, or other property management and operational platforms.

• Experience coordinating maintenance across multiple properties or cities.

• Knowledge of building management procedures, contractor scheduling, property access requirements, and preventive maintenance programs.

• Background in hospitality or furnished rental operations.

🏝️ Benefits

• Full-time freelance arrangement.

• Fully remote work arrangement.

• Working hours aligned with Monday to Saturday, 8:00 AM–5:00 PM Montreal time.