Mainframe Systems Programmer – CICS, WAS

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver software support and services to Ensono's mainframe clients concerning CICS and WAS.

• Install, test, and deploy new operating systems and system software.

• Maintain and troubleshoot systems software.

• Coordinate IOGEN tasks for new mainframe hardware.

• Research and assess new software and hardware solutions.

• Assist team members and other departments with technical inquiries and problem resolution.

• Monitor and optimize systems software performance.

• Process service orders for mainframe z/OS clients related to CICS TS and associated OEM software products.

• Serve as the primary support for reported issues with CICS TS/WAS and related OEM software.

• Provide support around the clock, 24/7, across various time zones.

• Install OEM software products following best practices and Ensono standards.

• Prepare customer partitions for operating system updates.

• Support customer migration services and transitions for newly acquired clients.

• Carry out tasks linked to customer disaster recovery plans.

• Adhere to ITSM change control protocols, including implementing fixes and upgrading, maintaining, enhancing, or adding options to z/OS products.

⛳️ Requirements

• A Bachelor's degree is required along with/or equivalent work experience.

• Over 5 years of experience on the zSeries (mainframe) platform.

• Practical technical experience in the installation and maintenance of products related to CICS TS / WAS and OEM product support.

• In-depth knowledge of the functionalities and applications of CICS TS.

• Experience in the installation and customization of CICS TS and related OEM products.

• Comprehensive understanding and experience with IBM’s SMP/E.

• Strong analytical skills with a solid grasp of CICS TS concepts, configurations, and customizations.

• Extensive knowledge of tools used to monitor the performance of CICS TS regions.

• Self-driven with the ability to work independently.

• Capable of managing multiple tasks and working under tight deadlines and high-pressure situations.

• Excellent written, verbal, and presentation communication abilities.

• Ability to collaborate effectively as part of a team as well as work independently.

🏝️ Benefits

• Unlimited Paid Days Off.

• Three health plan options available.

• 401k plan with company matching.

• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts.

• Family Forming Benefits, including fertility coverage and adoption/surrogacy reimbursement.

• Paid parental and family leave.

• Education reimbursement, student loan assistance, or 529 college funding.

• Sabbatical leave opportunities.

• Wellness program access.

• Flexible work schedule.

• Annual bonus plan based on individual and company performance.

• Equity grant through the Associate Equity Appreciation Program.