M365 Tenant Migration Subject Matter Expert, Project Manager

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Lead and manage the complete migration of Microsoft 365 services from a Commercial tenant to a GCC Moderate tenant.

• Act as the project manager and primary point of contact for planning, coordinating, executing, and completing the migration.

• Create and maintain project plans, schedules, milestones, resource allocations, risk registers, issue logs, decision logs, and executive status reports.

• Guide cross-functional teams including cloud engineers, M365 administrators, cybersecurity experts, service desk personnel, application owners, and customer stakeholders.

• Plan and supervise migration tasks for Microsoft Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Intune, Windows Autopilot, Microsoft Defender, and other Microsoft 365 services.

• Coordinate readiness assessments, technical discovery, dependency analyses, pilot deployments, migration waves, production cutovers, and post-migration stabilization activities.

• Ensure adherence to federal security regulations, agency policies, industry best practices, workstation hardening, identity management, endpoint security, and compliance controls.

• Manage functionality validation, user acceptance testing (UAT), application integration testing, security validation, and readiness reviews for production.

• Identify, monitor, and mitigate risks, issues, dependencies, and impacts on the schedule.

• Develop and implement communication strategies for executives, technical teams, and end users.

• Present project updates, technical recommendations, risks, and readiness assessments to executive and governmental stakeholders.

• Oversee change management, stakeholder engagement, user communications, training coordination, and adoption strategies.

• Ensure the migration of user accounts, mailboxes, collaboration platforms, endpoint management configurations, security policies, compliance settings, and integrated applications.

• Collaborate with Microsoft, third-party vendors, and migration tool providers.

• Create operational documentation, knowledge articles, support procedures, and transition materials.

• Record lessons learned, identify opportunities for process improvements, and apply best practices for future cloud migration projects.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Systems Engineering, or a related field with 8+ years of relevant experience, or a Master’s degree with 6+ years of relevant experience.

• Additional years of experience and/or relevant certifications may be considered and/or accepted in lieu of a degree.

• Generally, 4+ years of experience supervising or leading teams and projects.

• 4+ years of experience supervising or leading project teams focused on M365 tenant migrations.

• Extensive experience covering all aspects of M365 tenant migration, including project planning, requirements gathering, scheduling, communications, testing, and cutover activities.

• In-depth experience supporting all aspects of Microsoft 365 and related Microsoft systems.

• Ability to collaborate with multidisciplinary and diverse teams supporting multiple customers.

• Strong communication skills to convey complex technical concepts both verbally and in writing to executive-level leadership.

• Availability to provide support Monday–Friday during Eastern Time Zone business hours.

• Capability to lead support issues to a successful resolution while keeping management and senior leadership updated.

• Eligibility to obtain and maintain a Public Trust clearance.

• Must be a U.S. Citizen.

• Must meet eligibility criteria for access to the customer's information.

• Preferred: 5 years of experience in workstation systems management and systems administration support.

• Preferred: 5 years of experience supporting Microsoft M365.

• Preferred: 8 years in a program/project management capacity.

• Preferred: Experience in government contracting.

• Preferred: DOJ or DOD clearance.

• Preferred: Knowledge of IT Service Management (ITSM) and experience, particularly with ServiceNow.

• Preferred: Proficiency in creating and presenting Microsoft PowerPoint presentations.

🏝️ Benefits

• Opportunity for remote work.

• Flexible remote work arrangement.

• Monday to Friday business hours schedule in the Eastern Time Zone.

• Consideration of additional years of experience and/or relevant certifications in lieu of a degree.