LTC Pharmacy Order Entry Technician

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Input prescription orders and medical records into computer systems.

• Reach out to physician’s offices for refill authorizations as necessary.

• Contact clients to verify orders as required.

• Process both new and refill prescriptions.

• Open orders, confirm eligibility, and input prescriptions while upholding productivity and quality standards.

• Document communications and follow up within the system.

• Prepare audit sheets and offer feedback to the manager.

• Forward incomplete or rejected prescriptions to the relevant department and monitor their status.

• Investigate lost or missing orders as needed.

• Provide backup support to other pharmacy teams based on business demands or production levels.

• Answer incoming calls promptly and deliver exceptional customer service.

⛳️ Requirements

• High School diploma or general education degree (GED) is required.

• Pharmacy Technician license and Certification (CPhT) must comply with state regulations.

• Experience with FrameWorks LTC is necessary.

• Capability to work a flexible schedule as operational needs require, including nights, weekends, and holidays.

• Long-term care pharmacy experience is preferred.

• Familiarity with Frameworks and Docutrack is preferred.

• At least one year of pharmacy data entry experience is preferred.

• Strong understanding of Brand/Generic drugs and medical terminology is essential.

• New hires must obtain all state-required Pharmacy Technician licenses within 60 days of their hire date and their Pharmacy Technician National Certification within six months, if not already certified.

🏝️ Benefits

• 100% employee-owned company through an Employee Stock Ownership Plan (ESOP).

• Medical, Dental, and Vision Insurance.

• Short/Long Term Disability Insurance.

• Flexible Spending Accounts (FSA).

• Employee Assistance Programs.

• Paid Time Off (PTO).

• Tuition/CEU Reimbursement.