LPN Telephonic Nurse – Ophthalmology, Oncology

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver professional nursing services via telephone for client-funded contracts.

• Initiate outbound calls to patients enrolled in various patient programs.

• Handle inbound calls from patients, healthcare professionals, and consumers.

• Address inquiries and suggest suitable patient resources.

• Refer patients to training sessions, support groups, program materials, or relevant literature.

• Advise patients to consult their personal physicians for further information and care.

• Compile accurate and timely data and summaries from calls, inquiries, and outcomes.

• Provide education to patients regarding product usage.

• Engage in program-specific customer meetings and training sessions.

• Attend orientation meetings and demonstrate clinical competency through electronic and written evaluations.

• Execute special projects and other tasks related to contract performance.

⛳️ Requirements

• An associate degree and a valid professional nursing license are required.

• A Practical Nurse License (LPN) in good standing within the state of employment and/or cross-licensed in additional states.

• A Compact State License in eligible states, or a willingness to obtain one once the state enacts Compact legislation.

• A California State License is mandatory for telephonic nursing roles; candidates may obtain it post-hire and must be willing to do so.

• 2-5 years of relevant experience.

• Proficient in basic database management and office navigation skills.

• Strong ability to maintain high levels of customer interaction and service skills via phone.

• Capable of multitasking between PC and phone-related tasks.

• Compliance with approved scripted materials is essential.

• Ability to interpret patient information and ascertain appropriate next steps.

🏝️ Benefits

• Opportunities for remote work.

• Competitive salary packages.

• Opportunities for career advancement and promotion.

• 401K plan with company matching.

• Tuition reimbursement available after 90 days of employment.

• Flexible working environment.

• 20 days of paid time off (PTO).

• Paid holidays.

• Employee assistance programs.

• Comprehensive medical, dental, and vision coverage.

• Health Savings Account (HSA) and Flexible Spending Account (FSA).

• Telemedicine services (virtual doctor appointments).

• Wellness program.

• Adoption assistance options.

• Short-term disability coverage after 90 days of employment.

• Long-term disability coverage.

• Life insurance benefits.

• Various discount programs available.