Long Haul Technician – Chicago, Memphis

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Assist with activities related to fiber networks, which include testing, troubleshooting, maintenance, and installations.

• Conduct fiber testing using 10G–100G test sets, OTDR traces, and validation from Layer 1 to Layer 4.

• Install and provide support for fiber network components such as optics, patch cords, and Network Interface Devices (NIDs).

• Aid in fault isolation and escalate any technical issues, damages, or potential risks.

• Carry out regular inspections of long-haul fiber routes to identify risks, damage, or environmental threats.

• Examine fiber infrastructure, encompassing cabinets, handholes, and buried cable routes.

• Assist in utility locating using techniques such as electrical, magnetic, GPS, and blueprint analysis.

• Read and interpret maps, prints, and construction drawings effectively.

• Monitor third-party activities near fiber routes at construction sites to mitigate damage risks.

• Record field activities, site conditions, and utility data utilizing company systems.

• Support damage investigations by gathering field data and documenting the findings.

• Ensure network security and site integrity through routine inspections and reporting.

• Communicate effectively with technicians, engineers, contractors, and internal teams.

• Maintain compliance with OSHA guidelines and company safety policies.

• Oversee the maintenance of company vehicles, tools, and equipment.

• Work independently as well as within team environments; perform additional duties as assigned.

⛳️ Requirements

• A high school diploma or equivalent is required.

• A minimum of five (5) years of relevant field or construction experience is preferred.

• Basic understanding of telecommunications, underground utilities, or fiber optic systems is preferred.

• Familiarity with fiber testing equipment (e.g., OTDR, light meters, 10G–100G testers) is advantageous.

• Exposure to Layer 1–Layer 4 testing concepts and network troubleshooting is preferred.

• OSHA or other safety certifications are preferred.

• Capability to learn technical skills related to fiber installation, testing, and maintenance.

• Ability to work outdoors under varying weather and environmental conditions.

• Strong attention to detail and a willingness to learn are essential.

• A valid driver’s license and the ability to meet company vehicle requirements are necessary.

• Must reside within 30–45 minutes of Manteno, Springfield, or Carbondale, Illinois, or Memphis, Tennessee.

• There is no employer-sponsored work authorization or visa sponsorship available now or in the future.

🏝️ Benefits

• Health insurance

• Life insurance

• Disability retirement plans

• Paid time off

• Paid parental leave

• Dental insurance

• Vision insurance

• Retirement 401(k) Savings Plan