Logistics Coordinator

This is a fully remote position, open to applicants in Arizona, +16 more states.

📋 Description

• Oversee both inbound and outbound shipments across various transportation modes including small parcel, LTL, FTL, and ocean.

• Assist vendors in selecting appropriate transportation methods and routing shipments in accordance with the Murdoch’s Routing Guide and approved carriers.

• Monitor purchase orders along with inbound freight activities to determine routing requirements.

• Evaluate routing requests and follow up to gather any missing information.

• Arrange freight pickups and schedule delivery appointments.

• Ensure visibility of outstanding routing requests while supporting route planning, load scheduling, multi-stop deliveries, and backhaul opportunities.

• Track inbound shipments from the point of pickup to final delivery utilizing the TMS, spreadsheets, carrier systems, and other tools.

• Relay shipment status updates, delays, and exceptions to buyers, vendors, carriers, stores, and distribution centers.

• Investigate issues related to delayed, damaged, missing, or misrouted shipments until resolved.

• Maintain transportation documentation, delivery dates, freight costs, shipment records, and import logs.

• Monitor ocean containers and coordinate with freight forwarders, customs brokers, drayage providers, carriers, and distribution centers.

• Act as the primary contact for daily transportation-related inquiries from vendors, supporting vendor compliance and onboarding processes.

• Address concerns regarding missed pickups, delays, shortages, damages, overages, routing inconsistencies, freight charge disputes, claims, and other issues.

• Keep logistics spreadsheets, tracking tools, operational reports, and transportation records up to date.

• Generate daily, weekly, and monthly transportation reports.

• Contribute to transportation process enhancements, testing, special projects, carrier initiatives, and seasonal freight planning.

⛳️ Requirements

• Exceptional organizational, time-management, and follow-through abilities.

• Keen attention to detail with a strong capacity for maintaining accurate records.

• Outstanding written and verbal communication skills.

• Proficient in Microsoft Excel and other Microsoft Office applications.

• Capability to manage multiple priorities in a dynamic environment.

• Ability to work autonomously in a self-directed remote or hybrid setting while effectively collaborating with the Logistics Manager and other teams.

• Skilled in analyzing information, identifying missing elements, and resolving transportation-related challenges.

• Demonstrated curiosity, initiative, and a desire to learn about transportation, routing, carrier operations, and supply chain processes.

• Experience in logistics, transportation, supply chain, customer service, retail, or distribution operations is preferred but not mandatory.

• Familiarity with a TMS and knowledge of small parcel, LTL, FTL, and ocean transportation is advantageous.

• Willingness to travel occasionally for meetings, training, and related activities.

• Ability to sit for extended periods.

• Close vision required for computer work.

• Repetitive hand and wrist movements on a keyboard.

🏝️ Benefits

• Exceptional Employee Discount on a wide range of items from clothing to power tools to pet food.

• A variety of Health Insurance options available after 60 days.

• Dental and Vision insurance options.

• Life Insurance coverage.

• Paid Vacation time.

• Holiday Pay benefits.

• Paid Sick Time off.

• 401(k) plan with a generous 4% company match.

• Paid Parental Leave program.

• Community Giving Program that matches donations and provides paid volunteer hours.

• Wellness Program offering credits to reduce medical premiums.

• Comprehensive Training Program featuring over 250 courses.

• Various Voluntary Insurance Options available.