
Logistics Account Specialist
Posted 3 days ago

Posted 3 days ago
This is a fully remote position, open to applicants in Colombia.
• Oversee and monitor active shipments during afternoon hours, ensuring real-time visibility and service performance.
• Liaise with customers, drivers, and internal teams regarding shipment status, delivery timelines, and operational challenges.
• Update customer portals, systems, and shipment records with precise and timely information.
• Organize pickup and delivery appointments while ensuring customer requirements are fulfilled.
• Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions.
• Address customer inquiries and complaints, providing prompt solutions and follow-up.
• Compile and distribute overnight reports, ensuring that all critical updates and exceptions are communicated to the overnight and daytime operations teams.
• Maintain accurate documentation and work collaboratively with customers, carriers, and internal stakeholders.
• A minimum of 2 years of sales and account management experience in the transportation and logistics sector is preferred.
• Ability to comprehend business processing requirements using technology and devise innovative solutions to implement them.
• Strong knowledge and understanding of land transportation.
• Excellent verbal, written, and presentation skills along with strong interpersonal and customer relations skills.
• Proven negotiation skills with a successful track record of closing deals.
• Capability to work independently with minimal supervision, as well as collaborate effectively in a team environment.
• Opportunities for professional growth and career advancement.
• Competitive remuneration package.
• Commitment to equal opportunity employment.
• Supportive environment that encourages learning, growth, and the development of personal strategies.
Charger Logistics Inc.
GE Vernova
GE Vernova
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