
Logistics Account Specialist
Posted 3 days ago

Posted 3 days ago
This is a fully remote position, open to applicants in Colombia.
• Oversee and monitor active shipments during afternoon hours, ensuring real-time visibility and service performance.
• Liaise with customers, drivers, and internal teams regarding shipment statuses, delivery timelines, and operational challenges.
• Accurately and promptly update customer portals, systems, and shipment records.
• Organize pickup and delivery appointments while ensuring customer requirements are satisfied.
• Detect, escalate, and address service disruptions, delays, load recoveries, and other operational anomalies.
• Address customer inquiries and complaints, offering timely solutions and follow-up.
• Compile and distribute overnight reports, relaying critical updates and exceptions to both overnight and daytime operations teams.
• Maintain precise documentation and collaborate effectively with customers, carriers, and internal stakeholders.
• A minimum of 2 years of experience in sales and account management within the transportation and logistics sector is preferred.
• Capability to comprehend business processing needs through technology and devise innovative solutions for implementation.
• In-depth knowledge and understanding of land transportation.
• Excellent verbal, written, and presentation abilities.
• Strong interpersonal skills and customer relationship management.
• Exceptional negotiation skills with a proven track record of closing deals.
• Ability to operate independently with minimal supervision and thrive in a team-oriented environment.
• Opportunities for professional growth and career advancement.
• Competitive compensation package.
• Commitment to equal opportunity employment.
• Supportive environment with opportunities to learn, grow, and develop personal strategies.
Charger Logistics Inc.
GE Vernova
GE Vernova
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