Local Government Relations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and nurture relationships with local government entities, public works departments, utility companies, community leaders, chambers of commerce, economic development councils, and community organizations.

• Assist local leadership in addressing right-of-way, permitting, pole attachment/joint use, and associated matters with states, counties, cities, and third-party entities.

• Act as the primary liaison for Network Operations regarding local government concerns and constituent inquiries.

• Engage with mayors, city council members, county commissioners, administrators, and municipal staff to convey Ziply Fiber’s vision and objectives, garnering support for initiatives.

• Collaborate with residents and businesses to address construction-related challenges and devise mutually beneficial solutions.

• Provide support in active build areas by tackling local jurisdiction and community issues as they arise.

• Proactively identify solutions, eliminate barriers, and ensure network construction projects remain on schedule.

• Review and interpret right-of-way agreements, franchises, municipal codes, and construction standards to guide construction and installation teams.

• Monitor complaint-resolution performance and uphold consistent service levels.

• Track and report progress relative to organizational performance goals, offering leadership insight into local market results.

• Deliver regular updates on progress, critical issues, and outcomes.

• Carry out additional duties as needed to support the business and its evolving needs.

⛳️ Requirements

• Bachelor’s degree in public administration, political science, communications, business, or a related discipline.

• 3–5 years of experience collaborating with local governments or public agencies on capital projects, land use, right-of-way issues, permitting, public works, utility coordination, or related municipal infrastructure matters.

• Proven experience working directly with local governments, public works departments, utilities, and/or agencies related to right-of-way, permitting, construction oversight, or municipal coordination.

• Experience navigating governmental processes, municipal codes, public works standards, and utility coordination requirements across various jurisdictions.

• Proven ability to read, interpret, and apply city ordinances, municipal codes, and construction standards in a practical, operations-oriented context.

• Experience in public policy or compliance implementation.

• Proficiency in Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.

• Capability to lead and manage projects and tasks while effectively representing Ziply Fiber.

• Willingness and ability to travel locally up to 50%, especially during peak construction periods.

• Must possess and maintain a valid driver’s license, auto insurance, and a satisfactory driving record.

• Experience within the telecommunications industry.

• Experience working collaboratively with state, county, and municipal officials on infrastructure projects, right-of-way management, or public utilities coordination.

• Preferred knowledge and understanding of operations teams and outside plant teams.

• Familiarity with federal, state, local, broadband, and telecommunications issues.

• Understanding of municipal public works processes, utility permitting workflows, and coordination requirements for fiber or infrastructure deployment.

• Extensive network of relationships across state and local government.

• Ability to work independently and apply sound judgment and reasoning skills across diverse situations.

• Capacity to multi-task and effectively collaborate with others to meet deadlines.

• Strong verbal and written communication skills, attention to detail, and organizational abilities, including maintaining accurate database records, updating reports, and tracking and communicating progress.

• Excellent problem-solving, partnership, and collaboration skills.

• Strong analytical and reporting capabilities.

• Ability to present information to residents, businesses, municipal leadership, community members, and employees.

• Comfort in presenting at public meetings and receiving immediate feedback.

• Demonstrate a high level of personal and professional integrity.

• Thrive in both independent and cross-functional team environments.

🏝️ Benefits

• Medical

• Dental

• Vision

• 401k

• Flexible spending account

• Paid sick leave

• Paid time off

• Parental leave

• Quarterly performance bonus

• Training

• Career growth and education reimbursement programs