Loan Assistant II

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the prompt processing and fulfillment of commercial loans

• Handle simple to semi-complex commercial loans and basic to semi-complex client relationships as part of the deal team

• Ensure the precision and consistency of loan documents to reduce bank risk

• Assist in investigating and resolving loan-related issues

• Monitor and manage the loan pipeline, loan maturities, uninsured reports, and overdue reports

• Prioritize tasks to achieve processing objectives and meet customer expectations

• Provide backup support to other Loan Assistants during paid time off and absences

• Stay informed about state and federal lending regulations, bank policies, and guidelines

• Gather and organize borrower documentation, including income verification, credit reports, and identification

• Accurately enter data into loan processing systems

• Order title searches, UCC searches, appraisals, and flood certifications

• Coordinate closings with lenders, attorneys, insurance agents, and clients

• Initiate the disbursement of closing funds and issue loan proceeds via checks or wires

• Review closed and funded loans for document completion and ensure timely and accurate booking

• Obtain post-purchase documentation and maintain a tickler system for outstanding post-closing documentation

• Report on collateral and exception monitoring status during weekly meetings

• Support up to 2–3 lenders and other stakeholders throughout the loan process

• Assist clients and address their questions and information requests

• Inform clients of any issues or discrepancies and help facilitate resolutions

• Foster company culture, build internal and external customer relationships, and engage in community projects

• Participate in learning and development initiatives

• Maintain confidentiality, secure necessary approvals, meet deadlines, and adhere to security, fraud-prevention, consumer-protection, and internal guidelines

• Travel as necessary for lender/client meetings, all-hands meetings, career development, site visits, and acquisition/merger support

⛳️ Requirements

• High school diploma or equivalent is required

• 3–4 years of experience in commercial lending documentation

• 3–4 years of experience as a Loan Assistant I or in a comparable role

• Strong understanding of loan products and procedures

• Exceptional time management, organizational skills, and attention to detail

• Outstanding communication and interpersonal skills

• Proficient in computer skills, particularly with Microsoft Office

• Ability to prioritize tasks, think independently, and work autonomously

• Capability to analyze and resolve problems effectively

• Ability to demonstrate personal and professional accountability while working with minimal supervision

• Completion of required annual compliance training and New Employee Orientation

• Proficient in accessing and interpreting information on computer screens, documents, and reports

• For applicable telecommuting roles: a secure home office free from background noise and distractions, along with a reliable private internet connection not provided through cellular data

🏝️ Benefits

• Required annual compliance training

• New Employee Orientation

• Telecommuting option may be available, with a secure home office environment and reliable private internet connection required

• Preference for cable or fiber internet connections

• Reasonable accommodations for individuals with disabilities

• Opportunities for career development