Litigation Insurance Adjuster – Pacific Time Zone

This is a fully remote position, open to applicants in California.

📋 Description

• Take proactive charge of the litigation process for designated claims.

• Investigate, assess, negotiate, and resolve large and/or complex third-party litigated claim cases.

• Analyze coverage and liability exposures.

• Determine the need to engage external resources for claim investigations, expert evaluations, or legal assistance.

• Collaborate with Underwriting, Risk Management, Actuarial, and Legal teams.

• Educate and inform business partners and credit unions about risks, exposures, operations, and efficiencies.

• Provide timely reporting in accordance with claim handling guidelines.

• Manage claims across multiple states.

• Aim for maximum recovery or contribution.

• Foster and strengthen partnerships with credit unions through proactive professional consultation.

• Advise on credit union risks and loss prevention related to litigation.

• Ensure consistent management of commercial insurance claims.

• Incorporate recovery processes into claim resolution.

⛳️ Requirements

• Bachelor’s Degree or equivalent professional experience.

• At least 7 years of claims experience, with a particular emphasis on litigation.

• Proven knowledge of policy coverage and interpretation skills.

• Capability to meet the needs and expectations of both internal and external customers.

• Strong problem-solving abilities.

• Exceptional verbal, written, and interpersonal communication skills.

• Ability to work independently, including effectively in a remote office setting.

• Proficient in Microsoft Office Suite, web applications, and general computer skills.

• Some travel may be required for mediations, trials, and visits to credit unions.

• Familiarity with relevant statutes, regulations, and case law.

• Understanding of financial services operations.

• Competence in handling claims across multiple states.

• Adjuster License and Continuing Education as necessary.

• AIC, CPCU, or other relevant professional education is a plus.

• Experience in project management is advantageous.

• Prior experience with Program Third Party Administrators is beneficial.

🏝️ Benefits

• Annual incentive (bonus) plan may be available.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Employee assistance program.

• Life insurance.

• Disability plans.

• Parental leave.

• Paid time off.

• 401k.

• Tuition reimbursement.

• Flexible workplace and work-life balance.

• Career growth opportunities.

• Retirement assistance.

• Flexibility to work in a preferred location.

• Technology and other tools supporting hybrid working.