Life Sciences – North America Sales Manager, Key Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead sales initiatives for Life Sciences across North America, including the U.S., Canada, and Mexico.

• Manage two global Key Accounts.

• Develop the go-to-market strategy for Life Sciences in the U.S.

• Collaborate with the Global Sales organization to create detailed sales plans.

• Direct global key account teams and implement strategies for account development.

• Organize and enhance coverage for global Key Accounts.

• Track sales activities and Key Account performance through CRM-driven metrics.

• Conduct monthly forecasting sessions with regional sales representatives.

• Assist in setting individual territory goals.

• Lead quarterly reviews of Key Accounts and strategic goal-setting meetings.

• Establish annual sales objectives, Key Account forecasts, and strategic priorities.

• Provide updates on competitive landscape and industry trends to the Marketing team.

• Travel alongside regional sales representatives for customer meetings and practical training.

• Propel Global Sales initiatives targeting Key Accounts, OEMs, and Channel Management.

• Implement the U.S. go-to-market strategy to enhance Life Sciences market reach.

• Foster collaboration, accountability, and professional development within the sales team.

• Continuously assess processes for opportunities to improve efficiency, quality, and safety.

• Report directly to the North America Sales Director and work closely with Marketing, Product Line Management, and Customer Service.

⛳️ Requirements

• Bachelor’s degree in a technical, engineering, or life sciences field is preferred.

• A minimum of 5 years of experience managing a sales team with direct personnel responsibilities.

• At least 5 years of direct sales experience in capital equipment within the pharmaceutical, biotech, medical device, academic, R&D, or cleanroom manufacturing industries.

• A minimum of 3 years of experience in Key Account Management.

• Must reside in the Indianapolis, Indiana area.

• Strong technical understanding with the capability to comprehend and explain complex solutions.

• Proficient in sales methodologies (e.g., Miller Heiman), CRM systems (Salesforce), and Microsoft Office Suite (Word, Excel, PowerPoint).

• Excellent organizational and leadership abilities, with capacity to manage multiple priorities and remote teams.

• Strong analytical, problem-solving, and data-driven decision-making skills.

• Effective negotiation and consultative sales capabilities, emphasizing long-term client relationships.

• Outstanding written and verbal communication skills with a customer-centric approach.

• Exceptional customer service orientation and dedication to client satisfaction.

• Willingness to travel 40–70% of the time.

• Knowledge of sterile pharmaceutical regulations (cGMP, FDA, USP, ISO standards) is preferred.

• Familiarity with PDA, ISPE, IEST, and ASTM standards is preferred.

• Experience in Key Account management and channel development is preferred.

• Proven success in leading cross-functional projects and enhancing sales processes is preferred.

🏝️ Benefits

• Eligible for commissions.

• Comprehensive health benefits, including medical, dental, vision, FSA, onsite clinic (for Colorado employees), and life insurance.

• 401(k) retirement plan with company matching contributions.

• Vacation, holiday, and leave policies.

• Tuition reimbursement opportunities.

• Employee recognition programs.

• Employee assistance programs.