Lien Resolution Associate

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Engage in negotiations regarding hospital liens and medical provider balances under the guidance of attorneys and in accordance with firm protocols.

• Examine medical bills, confirm outstanding balances, and gather necessary supporting documentation.

• Initiate reduction requests, maintain consistent follow-up, and secure written confirmations of negotiated settlements.

• Keep precise records of balances, negotiations, agreements, and case statuses within Litify.

• Collaborate with attorneys and closing personnel to address outstanding issues and prepare files for settlement disbursement.

• Achieve targets for negotiated reductions, turnaround times, productivity, and accuracy.

• Direct legal inquiries and disputed liens needing legal assessment to the relevant attorney.

• Assist injured clients in retaining more of their settlement and progressing settled cases toward disbursement.

⛳️ Requirements

• A minimum of two years of practical experience in plaintiff personal injury reductions supporting a U.S. law firm.

• Proven experience in negotiating with hospitals and medical providers, demonstrating the capability to articulate strategies and outcomes.

• Experience in independently managing a high-volume reductions caseload from balance verification to written agreements and closing coordination.

• Bilingual in English and Spanish, possessing strong verbal and written communication skills.

• Competency with legal case management software; experience with Litify is preferred.

• Capability to work autonomously in a remote setting.

• Access to reliable internet, a computer, and a quiet, professional workspace is essential.

• Resume must be submitted in English.

• Minimum of 2 years of recent experience in personal injury reductions, liens, or medical bill negotiation.

• Experience in handling hospital reductions and negotiating directly with medical providers and collection agencies.

• Familiarity with working in a plaintiff personal injury law firm.

• Must have authorization to work in the United States; employment is contingent upon verification of identity and work authorization.

🏝️ Benefits

• Employees have the option to work remotely.

• 40-hour workweek.

• No employee benefits or paid time off provided.