Lien Resolution Associate

This is a fully remote position, open to applicants in Bolivia.

📋 Description

• Negotiate hospital liens and medical provider balances under the supervision of attorneys and in accordance with firm procedures.

• Utilize strategic negotiation techniques to secure favorable outcomes.

• Analyze medical bills, confirm outstanding balances, and gather necessary supporting documentation.

• Submit requests for reductions and ensure timely follow-ups with providers.

• Obtain written confirmation for negotiated agreements.

• Keep precise records of balances, negotiations, agreements, and case statuses using legal case management software.

• Collaborate with attorneys and closing personnel to address outstanding items and prepare files for settlement disbursement.

• Handle a high-volume caseload of reductions from the initial balance verification to final agreements and closing coordination.

• Meet performance metrics related to negotiated reductions, turnaround times, productivity, and accuracy.

• Direct legal inquiries and disputed liens requiring legal analysis to the appropriate attorney.

• Clearly communicate the progress of cases and the status of negotiations to stakeholders.

⛳️ Requirements

• At least 2 years of recent, hands-on experience in plaintiff personal injury lien reduction or medical bill negotiation supporting a U.S. law firm.

• Demonstrated direct experience negotiating with hospitals, medical providers, and collection agencies.

• Capability to articulate negotiation strategies and document outcomes effectively.

• Proficiency in independently managing a high-volume reductions caseload from balance verification to written agreements and closing coordination.

• Bilingual in English and Spanish with strong verbal and written communication abilities in both languages.

• Familiarity with legal case management software; experience with Litify is preferred.

• Ability to work independently in a remote setting.

• Exceptional organizational and time management skills.

• Strong analytical and problem-solving skills with a keen attention to detail.

• Reliable internet connection, personal computer, and a quiet, professional workspace.

• Capacity to collaborate effectively with attorneys, staff, and external providers while maintaining professional boundaries.

• Resilient and goal-oriented attitude with the ability to navigate challenging negotiations with empathy and assertiveness.

• Employment is contingent upon verification of identity and authorization to work in the United States.

• Must be able to complete Form I-9 and provide acceptable documentation for employment authorization.

🏝️ Benefits

• Remote position.

• Opportunity for career advancement in litigation.

• A collaborative, innovative culture with a strong emphasis on accountability.

• Opportunities for professional growth and leadership development.

• Chance to make a significant impact by assisting injured clients.