Licensed Supervisor, Care Management

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Lead a team that provides integrated, holistic care within a managed care setting.

• Oversee staff, managing daily operations, performance evaluations, staff development, and attendance tracking.

• Ensure that staff carry out thorough assessments and develop care plans utilizing established protocols.

• Create and uphold a collaborative, person-centered approach to care coordination that addresses physical, behavioral, and social health concerns.

• Track team performance metrics, manage caseload distribution, and assess quality indicators.

• Offer coaching, training, and support to team members.

• Guarantee high-quality service delivery while adhering to regulatory and accreditation requirements.

• Organize care for members with complex needs.

• Provide clinical oversight and direction based on professional licensure.

• Assist in care planning, clinical decision-making, and resolving intricate member cases.

• Work remotely with availability from 8:30am to 5:00pm.

• Travel within the community for meetings as necessary.

⛳️ Requirements

• Associate's degree (RN only) and three (3) years of experience in care management, case management, or care coordination for the MH/SU/IDD population; OR Bachelor's degree (RN only) and three (3) years of experience in the same areas; OR a Master's degree with full licensure as LCSW, LCMHC, LMFT, LPA, LCAS, or RN and three (3) years of relevant experience.

• Must be fully licensed in the State of North Carolina as one of the following: LCSW, LCMHC, LPA, LMFT, LCAS, or RN.

• If holding an Associate’s or Bachelor’s degree, must be fully licensed in North Carolina as an RN.

• A valid driver's license is required.

• Candidates must reside in North Carolina and within 75 miles of Trillium’s South Central Region.

• South Central counties include: Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, and Wayne.

• Ability to travel within the service area as necessary.

• Must be legally authorized to work in the United States without requiring sponsorship now or in the future.

• All applicants must successfully pass a drug test as a condition of employment.

• Preferred: Degree in a Human Services field.

• Preferred: At least one (1) year of supervisory experience overseeing two (2) or more staff members.

• Preferred: Experience with an MCO, Health Plan, or managed-care case management.

🏝️ Benefits

• Competitive benefits package.

• Options to work from home for most positions.

• Flexible work schedules available with management approval for certain roles.

• Health Insurance with no premium costs for employee coverage.

• Flexible Spending Accounts.

• 24 days of Paid Time Off (PTO) plus 12 paid holidays during your first year.

• NC Local Government Retirement Pension (defined-benefit plan).

• 401k with a 5% employer match and immediate vesting.

• Qualifying employer for Public Service Loan Forgiveness (PSLF).

• Quarterly stipend for remote work supplies.

• Opportunities for professional growth.

• A collaborative, mission-driven work atmosphere.

• A diverse and inclusive culture.