Licensed Inbound Insurance Sales Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Respond to incoming warm leads from prospective customers interested in pet insurance policies.

• Employ a consultative sales approach to discern customer needs and customize insurance solutions accordingly.

• Highlight the value and advantages of pet insurance policies.

• Establish the agenda during calls to maintain control and steer conversations towards enrollment.

• Provide detailed information about policies and coverage options available.

• Address customer inquiries and objections effectively.

• Confidently and empathetically alleviate concerns and objections.

• Assist customers throughout the enrollment process using assumptive closing techniques.

• Accurately register pets in policies and gather as well as document necessary information.

• Support existing members via phone and email communications.

• Work collaboratively with the sales team and management to meet or surpass sales targets and objectives.

⛳️ Requirements

• Active provincial General/P&C Insurance license, such as an OTL General Insurance Agent license, General Level 1 license, or equivalent, depending on the province of residence.

• Eligible for license reciprocity in additional jurisdictions, excluding Québec.

• A minimum of 2 years' experience in a sales position.

• Exceptional communication skills with a strong customer-centric focus.

• Ability to actively listen, comprehend customer needs, and offer suitable solutions.

• Familiarity with the insurance sector, especially pet insurance, is advantageous.

• Proven capability to manage objections and convert them into opportunities.

• Documented success in meeting or exceeding sales targets and productivity expectations.

• Positive demeanor, adaptability, and eagerness to learn and develop within the role.

• Competence in basic computer applications and data entry.

• Availability on weekends is required.

• Ability to work rotating 8-hour shifts, 5 days a week, across various Pacific Time shift times.

• Must possess a valid license to sell insurance in Canada and in the province of current residence.

🏝️ Benefits

• Unlimited monthly bonuses based on individual performance.

• Restricted Stock Units awarded to all new team members, vesting over a period of 4 years.

• Employer-covered extended health benefits for you and your family.

• RRSP, pension, and other registrations through Wealthsimple.

• Four weeks of paid time off.

• 11 paid float holidays.

• Five weeks of paid sabbatical after five years of service.

• Employer-paid medical insurance for one pet (either a cat or dog).

• Paid time off available for volunteering at nonprofit organizations.

• A relaxed, casual, pet-friendly, and enjoyable work environment.

• Flexible working arrangements with the option to work remotely from anywhere in Canada.