Licensed Inbound Insurance Sales Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Respond to inbound warm leads from prospective clients interested in pet insurance policies.

• Employ a consultative sales approach to identify customer needs and customize insurance solutions accordingly.

• Highlight the value and advantages of pet insurance policies.

• Establish the agenda during calls to maintain control and steer discussions towards enrollment.

• Provide details about policies and coverage options while addressing customer inquiries and objections.

• Address objections and concerns with confidence and empathy.

• Utilize assumptive closing techniques to facilitate customer enrollment.

• Accurately enroll pets in policies and gather as well as document necessary information.

• Support current members reaching out to Trupanion.

• Collaborate with the sales team and management to achieve and surpass sales targets and objectives.

⛳️ Requirements

• Active provincial General/P&C Insurance license, such as an OTL General Insurance Agent license, General Level 1 license, or equivalent, depending on the province of residence.

• Eligible for license reciprocity in additional jurisdictions, excluding Québec.

• At least 2 years of experience in a sales role.

• Outstanding communication skills with a customer-focused approach.

• Ability to actively listen, comprehend customer needs, and offer suitable solutions.

• Familiarity with the insurance sector, especially pet insurance, is advantageous.

• Strong capability to manage objections and transform them into opportunities.

• Goal-oriented attitude with a proven history of meeting or exceeding sales targets and productivity standards.

• Positive demeanor, adaptability, and eagerness to learn and grow in the position.

• Proficient in basic computer applications and data entry.

• Must hold a license to sell insurance in Canada and the province in which the candidate currently resides.

• Availability to work both Saturday and Sunday.

• Flexibility with rotating shifts, including early starts as early as 3:00 AM Pacific Time and late starts as late as 1:30 PM Pacific Time.

🏝️ Benefits

• Uncapped monthly bonuses based on individual performance.

• Restricted Stock Units awarded to all new team members, vesting over 4 years.

• Employer-sponsored extended health coverage for you and your family.

• RRSP, pension, etc., registration partnership with Wealthsimple.

• Four weeks of paid time off.

• 11 paid float holidays.

• Five weeks of paid sabbatical after five years of employment.

• Employer-covered medical insurance for one pet (cat or dog).

• Paid time off to volunteer at nonprofit organizations.

• Open, casual, pet-friendly, and enjoyable work environment.