Licensed Inbound Insurance Sales Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Respond to incoming warm leads from prospective customers interested in pet insurance plans.

• Utilize a consultative sales approach to discern customer needs and customize insurance offerings.

• Communicate the advantages and benefits of pet insurance policies effectively.

• Establish call agendas, maintain control of conversations, and steer discussions towards enrollment.

• Clarify policies and coverage details while addressing customer inquiries and objections.

• Confidently and empathetically address concerns and objections.

• Employ assumptive closing techniques to facilitate customer enrollment.

• Accurately enroll pets in insurance policies, gathering and documenting necessary information.

• Assist existing members reaching out to Trupanion via phone and email.

• Collaborate with the sales team and management to achieve and surpass sales goals and objectives.

⛳️ Requirements

• Valid provincial General/P&C Insurance license, such as an OTL General Insurance Agent license, General Level 1 license, or equivalent based on province of residence.

• Eligible for license reciprocity in various jurisdictions, excluding Québec.

• At least 2 years of experience in a sales position.

• Exceptional communication skills with a focus on customer satisfaction.

• Ability to actively listen, comprehend customer needs, and offer suitable solutions.

• Knowledge of the insurance sector, particularly pet insurance, is advantageous.

• Strong capability to manage objections and convert them into opportunities.

• Proven history of meeting or exceeding sales goals and productivity standards.

• Positive mindset, adaptability, and eagerness to learn and develop within the role.

• Proficiency in basic computer software applications and data entry tasks.

• Availability to work on Saturdays and Sundays.

• Flexibility to accommodate rotating shift schedules, including shifts as early as 3:00 AM Pacific Time and as late as 1:30 PM Pacific Time.

• Must possess a valid license to sell insurance in Canada and the province of residence.

🏝️ Benefits

• Unlimited monthly bonuses based on individual performance.

• Restricted Stock Units awarded to all new team members, vesting over a period of 4 years.

• Employer-covered extended health insurance for you and your family.

• RRSP and pension registration facilitated through Wealthsimple.

• Four weeks of paid leave annually.

• 11 paid floating holidays.

• Five weeks of paid sabbatical after five years of service.

• Employer-funded medical insurance for one pet (cat or dog).

• Paid time off to volunteer with nonprofit organizations.

• An open, casual, pet-friendly, and enjoyable workplace atmosphere.

• Reasonable accommodations available for the job application or interview process, essential job functions, and employment benefits.