Licensed ACA Health Insurance Agent, GA

This is a fully remote position, open to applicants in United States.

📋 Description

• Inform consumers about health insurance options available under the Affordable Care Act (ACA) Marketplace.

• Evaluate the coverage requirements of individuals and families while clarifying the various plan options.

• Detail premiums, deductibles, copays, provider networks, prescription coverage, and other key plan features.

• Assist consumers in navigating the ACA Marketplace application and enrollment processes.

• Deliver professional and consultative customer service during all consumer interactions.

• Ensure the accuracy of customer data, application information, and enrollment records.

• Conduct follow-ups with both prospective and enrolled consumers as needed.

• Achieve sales, conversion, quality, productivity, attendance, and customer experience goals.

• Adhere to compliance regulations set by CMS, Marketplace, carriers, licensing, and company protocols.

• Keep up with necessary licenses, certifications, carrier appointments, and Marketplace credentials.

• Engage in continuous training, coaching, performance improvement, and team meetings.

• Efficiently use multiple computer systems and applications while assisting customers.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Valid Health or Health/Life Insurance License in good standing.

• Active National Producer Number (NPN).

• Newly licensed insurance agents are welcome to apply; previous ACA sales experience is not mandatory.

• Prior experience in ACA, health insurance, telesales, call center, or customer service is preferred.

• Capability to complete and maintain all necessary ACA Marketplace/FFM registration and training before conducting Marketplace enrollments.

• Ability to meet all applicable carrier contracting and appointment prerequisites.

• Excellent verbal communication, listening, and customer service abilities.

• Comfortable working in a goal-oriented and performance-focused sales setting.

• Coachable, reliable, professional, and motivated to grow within the insurance sector.

• Proficient in computer navigation with the adaptability to learn and manage multiple systems.

• Ability to work independently while contributing to a remote team environment.

• Dependable high-speed internet connection and a suitable professional remote workspace.

• Capability to uphold necessary licensing, certifications, and continuing education obligations.

• Willingness to work additional hours, evenings, or weekends as business needs dictate, especially during peak Open Enrollment periods.

🏝️ Benefits

• Paid Holidays (6).

• Paid Time Off.

• Medical Insurance with National Plan Options.

• Dental Insurance.

• Vision Insurance.

• Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance.

• Plans covering Accident, Critical Illness, and Hospital Indemnity.

• Employee Assistance Program.

• 401(k) with a portion of Company Match.

• Bereavement Leave and Jury Duty Pay.

• Opportunities for commissions.

• Ongoing training, coaching, and support.