Licensed ACA Health Insurance Agent

This is a fully remote position, open to applicants in Texas.

📋 Description

• Educate consumers about health insurance choices available through the Affordable Care Act (ACA) Marketplace.

• Evaluate the coverage needs of individuals and families, providing clarity on the various plan options.

• Clarify details regarding premiums, deductibles, copays, provider networks, prescription coverage, and other features of the plans.

• Assist consumers in navigating the ACA Marketplace application and enrollment process.

• Deliver professional and consultative customer service during all consumer interactions.

• Ensure accurate maintenance of customer information, application data, and enrollment documentation within company systems.

• Follow up with both prospective and enrolled consumers as necessary.

• Achieve sales, conversion, quality, productivity, attendance, and customer experience targets.

• Adhere to compliance standards set by CMS, Marketplace, carriers, licensing, and company protocols.

• Keep necessary insurance licenses, certifications, carrier appointments, and Marketplace credentials up to date.

• Engage in continuous training, coaching, performance development, and team meetings.

• Navigate multiple computer systems and applications while assisting customers.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Active Health or Health/Life Insurance License in good standing.

• Active National Producer Number (NPN).

• Newly licensed insurance agents are welcome to apply; prior experience in ACA sales is not mandatory.

• Previous experience in ACA, health insurance, telesales, call center, or customer service is preferred.

• Capability to complete and maintain all necessary ACA Marketplace/FFM registration and training before conducting enrollments.

• Ability to fulfill relevant carrier contracting and appointment requirements.

• Excellent verbal communication, listening, and customer service abilities.

• Comfort with working in a goal-oriented and performance-driven sales environment.

• Coachable, reliable, professional, and eager to grow within the insurance sector.

• Strong skills in computer navigation with the ability to learn and operate across multiple systems.

• Capacity to work independently while supporting a remote team setting.

• Access to a reliable high-speed internet connection and a professional remote workspace.

• Ability to uphold necessary licensing, certifications, and continuing education obligations.

• Willingness to work extra hours, including evenings or weekends, when business demands, especially during peak Open Enrollment periods.

🏝️ Benefits

• Paid Holidays (6).

• Paid Time Off.

• Medical Insurance with National Plan Options.

• Dental Insurance.

• Vision Insurance.

• Voluntary Life and AD&D Insurance.

• Plans covering Accident, Critical Illness, and Hospital Indemnity.

• Employee Assistance Program.

• 401(k) plan with a matching contribution.

• Bereavement Leave and Jury Duty Pay.

• Opportunities for commission.

• Continuous training, coaching, and support.