Licensed ACA Health Insurance Agent

This is a fully remote position, open to applicants in New Hampshire.

📋 Description

• Educate consumers about their options for health insurance under the Affordable Care Act (ACA) Marketplace.

• Evaluate individual and family coverage needs and clarify the various plan options available.

• Outline details such as premiums, deductibles, copays, provider networks, prescription coverage, and other plan characteristics.

• Assist consumers in navigating the ACA Marketplace application and enrollment process.

• Deliver professional and consultative customer service.

• Ensure accurate maintenance of customer information, application details, and enrollment documentation.

• Follow up with both prospective and enrolled consumers.

• Achieve sales, conversion, quality, productivity, attendance, and customer experience goals.

• Adhere to compliance with CMS, Marketplace, carrier, licensing, and company regulations.

• Keep necessary insurance licenses, certifications, carrier appointments, and Marketplace credentials up to date.

• Engage in continuous training, coaching, performance development, and team meetings.

• Efficiently navigate various computer systems and applications while assisting customers.

• Carry out additional duties as assigned.

⛳️ Requirements

• Must possess an active Health or Health/Life Insurance License in good standing.

• Hold an active National Producer Number (NPN).

• Newly licensed insurance agents are welcome to apply; prior ACA sales experience is not mandatory.

• Preferred experience includes ACA, health insurance, telesales, call center, or customer service roles.

• Capability to complete and maintain all ACA Marketplace/FFM registration and training before conducting Marketplace enrollments.

• Must meet applicable carrier contracting and appointment criteria.

• Excellent verbal communication, listening, and customer service skills are essential.

• Comfortable in a goal-oriented and performance-focused sales setting.

• Must be coachable, reliable, professional, and eager to grow within the insurance sector.

• Strong computer navigation skills with the ability to learn and operate across multiple systems.

• Ability to work independently while also contributing to a remote team environment.

• A dependable high-speed internet connection and a suitable professional remote workspace are required.

• Must maintain required licenses, certifications, and continuing education obligations.

• Willingness to work additional hours, evenings, or weekends when business demands, especially during peak Open Enrollment periods.

🏝️ Benefits

• Uncapped commission opportunities.

• Six paid holidays.

• Paid time off.

• Medical insurance with national plan options.

• Dental insurance.

• Vision insurance.

• Voluntary life and AD&D insurance.

• Plans covering accident, critical illness, and hospital indemnity.

• Employee Assistance Program.

• 401(k) plan with a matching contribution.

• Bereavement leave and jury duty pay.

• Ongoing training, coaching, and support.