Licensed ACA Health Insurance Agent

This is a fully remote position, open to applicants in Florida.

📋 Description

• Educate consumers about health insurance options available under the Affordable Care Act (ACA) Marketplace.

• Evaluate the coverage needs of individuals and families, and clarify the various plan options available.

• Explain key components such as premiums, deductibles, copays, provider networks, prescription coverage, and additional plan features.

• Assist consumers through the application and enrollment process in the ACA Marketplace.

• Deliver professional and consultative customer service during every interaction with consumers.

• Ensure the accuracy of customer information, application details, and enrollment documentation within company systems.

• Follow up with both prospective and enrolled consumers as necessary.

• Achieve set targets for sales, conversion rates, quality, productivity, attendance, and customer experience.

• Adhere to all relevant CMS, Marketplace, carrier, licensing, and company regulations.

• Maintain necessary insurance licenses, certifications, carrier appointments, and credentials for the Marketplace.

• Engage in continuous training, coaching, performance development, and participate in team meetings.

• Navigate various computer systems and applications while assisting customers.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Must possess an active Health or Health/Life Insurance License in good standing.

• An active National Producer Number (NPN) is required.

• Newly licensed insurance agents are encouraged to apply; prior experience in ACA sales is not mandatory.

• Previous experience in ACA, health insurance, telesales, call center, or customer service is preferred.

• Capable of completing and maintaining all required ACA Marketplace/FFM registration and training before conducting enrollments.

• Must fulfill applicable carrier contracting and appointment requirements.

• Strong verbal communication, listening, and customer service skills are essential.

• Comfortable working in a performance-driven sales environment with set goals.

• Must be coachable, reliable, professional, and motivated to advance in the insurance industry.

• Proficient computer navigation skills with the ability to operate within multiple systems.

• Ability to work independently while also contributing to a remote team setting.

• Reliable high-speed internet connection and a professional remote workspace are required.

• Must maintain necessary licenses, certifications, and continuing education requirements.

• Willingness to work additional hours, evenings, or weekends as needed, especially during peak Open Enrollment periods.

🏝️ Benefits

• Opportunities for commissions.

• Six paid holidays.

• Paid time off.

• Medical insurance with national plan options.

• Dental insurance.

• Vision insurance.

• Voluntary life and AD&D coverage.

• Plans that include Accident, Critical Illness, and Hospital Indemnity insurance.

• Employee Assistance Program.

• 401(k) plan with a company match.

• Bereavement leave and jury duty pay.

• Continuous training, coaching, and support provided.