Liability & Casualty Claims Adjuster

This is a fully remote position, open to applicants in Canada.

📋 Description

• Proactively manage liability and casualty claims.

• Enhance business development prospects through prompt marketing and follow-up efforts.

• Oversee a diverse claims portfolio.

• Execute daily responsibilities while efficiently advancing file management tasks.

• Deliver timely and effective customer service.

• Conduct investigations into claims to determine cause-and-effect relationships.

• Analyze complex legal documents and perform advanced numerical calculations.

• Effectively communicate findings and claim details.

• Collaborate with claims support, senior executives, business development personnel, and branch teams.

⛳️ Requirements

• Experience in Casualty, Bodily Injury, and Liability PD claims.

• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and OneDrive.

• Prior adjusting experience is preferred.

• Strong written communication abilities, encompassing grammar and technical writing.

• Proficient oral communication, listening, interviewing, and negotiation skills.

• Capability to tailor communication style to suit the audience.

• Proven organizational skills with the ability to prioritize conflicting tasks.

• Strong relationship-building capabilities.

• Demonstrated leadership skills.

• A sense of urgency and responsiveness.

• A proactive and positive attitude towards customer service.

• Excellent interpersonal skills for managing conflict and challenging situations.

• Commitment to continuous education and professional development.

• A university degree or post-secondary education related to insurance is an asset.

• At least 3 years of relevant experience.

• CIP designation or actively working towards it.

• An adjuster’s license or completion of the first four CIP courses: C11, C12, C13, and C14.

• Completion of C110: Essentials of Loss Adjusting is considered an asset.

• A combination of education and experience may be accepted as equivalent.

• Strong analytical skills, particularly in identifying cause-and-effect relationships.

• Good investigative skills.

• Ability to draw sound conclusions and communicate them effectively.

• Proficiency in interpreting complex legal documents.

• Capability to perform and comprehend advanced numerical calculations and analyze comparative data.

🏝️ Benefits

• Flexible remote or hybrid work arrangements available across Canada.

• Opportunities for career advancement across various claims lines, branch management, and new roles.

• Access to industry-leading Claim Space software.

• Support from experienced local claims personnel.

• Centralized support available after hours.

• Dictation services provided.

• Balanced workload.

• Compensation for billable hours.

• Reimbursement for educational fees.

• Opportunities for mentorship programs.

• Flex-benefit health and dental plan with customizable coverage options.

• Friendly local office environment with amenities.