Legal Executive Assistant, Mandarin/English

This is a fully remote position, open to applicants in China, +1 more country.

📋 Description

• Provide administrative and coordination assistance to attorneys and internal teams, which includes organizing documents, scheduling, follow-ups, correspondence, and workflow management.

• Aid in the preparation, formatting, organization, and filing of legal documents, applications, supporting evidence, and other materials related to cases under the supervision of attorneys.

• Communicate professionally with clients and potential clients in both Mandarin and English via phone, email, messaging platforms, and other approved channels.

• Maintain accurate records of clients and cases in CRM and case management systems, documenting interactions, tracking follow-ups, monitoring progress, and organizing digital files.

• Assist in client intake by screening inquiries, identifying client needs, scheduling consultations, gathering preliminary information, and guiding prospective clients through the next steps.

• Develop and sustain working relationships with clients, attorneys, business partners, third parties, and members of the internal team.

• Monitor deadlines, coordinate outstanding items, follow up on required information, and help ensure that client and case matters progress smoothly.

• Utilize legal technology, CRM platforms, productivity tools, and AI-assisted systems to enhance organization, communication, accuracy, and workflow efficiency.

⛳️ Requirements

• A Bachelor’s degree is a requirement.

• Previous experience working in a law firm is highly desired; this experience may include legal support, administration, client services, intake, case coordination, or a related field.

• Proficiency in both written and spoken Mandarin and English is essential.

• Experience in U.S. immigration law is preferred but not mandatory.

• A strong desire to learn about U.S. immigration processes, legal workflows, and client service standards is important.

• Excellent communication, organization, follow-up, and relationship management skills are required.

• Ability to adapt to various responsibilities and work effectively across legal, administrative, and client-facing roles.

• Comfortable using CRM systems, case management platforms, productivity tools, and new technologies.

• Strong attention to detail, sound judgment, and the ability to handle confidential information with professionalism.

🏝️ Benefits

• Comprehensive training and onboarding to support your success.

• Continuous opportunities for professional development and career advancement.

• A collaborative and empowering culture within a global legal team.

• Exposure to a wide range of U.S. immigration matters, legal workflows, and client service processes.

• Fully remote position based in Asia.

• Flexible scheduling to promote productivity and work-life balance.

• Work from the comfort of your home without the need for commuting.

• Holiday pay for all U.S. federal holidays recognized by the firm.

• Performance-based bonuses to acknowledge your contributions.

• Regular remuneration reviews to ensure fair and competitive compensation.

• Minimum of 5 hours of overlap with the firm's operating hours in Pacific Time (PT).