Legal Executive Assistant, Mandarin/English

This is a fully remote position, open to applicants in China, +1 more country.

📋 Description

• Offer administrative and coordination assistance to attorneys and internal teams, which includes organizing documents, scheduling, follow-ups, correspondence, and managing workflows.

• Aid in the preparation, formatting, organization, and filing of legal documents, applications, supporting evidence, and other materials related to cases under the supervision of attorneys.

• Professionally communicate with clients and potential clients in both Mandarin and English via phone, email, messaging platforms, and other authorized channels.

• Keep accurate and current client and case records within CRM and case management systems.

• Record interactions, track follow-ups, monitor progress, and organize digital files.

• Assist with client intake by screening inquiries, identifying client needs, scheduling consultations, collecting preliminary information, and guiding prospective clients through subsequent steps.

• Foster and maintain working relationships with clients, attorneys, business partners, third parties, and internal team members.

• Oversee deadlines, coordinate outstanding items, follow up on necessary information, and facilitate the efficient progression of client and case-related matters.

• Leverage legal technology, CRM platforms, productivity tools, and AI-assisted systems to enhance organization, communication, accuracy, and workflow efficiency.

⛳️ Requirements

• A bachelor’s degree is required.

• Previous experience in a law firm is highly preferred; experience can be in legal support, administration, client services, intake, case coordination, or a related role.

• Proficiency in both Mandarin and English, in written and spoken forms.

• Experience in U.S. immigration law is preferred but not mandatory.

• A strong desire to learn about U.S. immigration processes, legal workflows, and client service standards.

• Exceptional communication, organization, follow-up, and relationship management skills.

• Ability to adapt to various responsibilities and work effectively across legal, administrative, and client-facing roles.

• Comfortable utilizing CRM systems, case management platforms, productivity tools, and new technologies.

• Excellent attention to detail, sound judgment, and the capability to handle confidential information professionally.

• A minimum of 5 hours of overlap with the firm’s operating hours in Pacific Time (PT).

• The application may involve a brief writing, communication, or practical assessment in addition to the standard application form and interview process.

🏝️ Benefits

• Comprehensive training and onboarding to ensure your success.

• Ongoing opportunities for professional growth and career advancement.

• A collaborative and empowering culture within a global legal team.

• Exposure to a diverse range of U.S. immigration matters, legal workflows, and client service processes.

• Fully remote position based in Asia.

• Flexible scheduling to promote productivity and work-life balance.

• Work from the comfort of your home with no commuting required.

• Holiday pay for all U.S. federal holidays observed by the firm.

• Performance-based bonuses to recognize your contributions.

• Periodic salary reviews to ensure fair and competitive compensation.

• A culture that values initiative, reliability, and professionalism.

• An environment that fosters innovation and continuous learning.