Leave Specialist II

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the administration of leave policies and procedures, including FMLA, ADA, PWFA, and applicable state and local leave regulations.

• Timely process leave requests and associated documentation.

• Collect and evaluate information to assess employee eligibility for leave.

• Utilize sound, inclusive reasoning and judgment to approve or deny leave requests.

• Liaise with employees and managers on matters related to leave.

• Conduct training sessions for employees and managers regarding leave policies and procedures.

• Maintain accurate leave records and reports.

• Stay informed on updates to leave laws and regulations.

• Execute additional tasks assigned to further departmental and organizational goals.

• Customize leave administration systems according to client specifications.

• Validate leave plans, absence codes, eligibility rules, workflows, and notifications.

• Conduct system testing and user acceptance testing (UAT).

• Resolve configuration issues and collaborate with technical teams to fix defects.

• Ensure precise data integration and file transfers between systems.

• Assist client implementations through process testing, system validation, and troubleshooting, coordinating with internal teams and external vendors as necessary.

⛳️ Requirements

• A Bachelor's degree in human resources, business administration, or a related field is preferred.

• More than 5 years of experience in leave administration.

• Comprehensive knowledge of FMLA, ADA, and relevant state and local leave laws.

• Strong decision-making abilities and critical thinking skills.

• Exceptional customer service capabilities.

• Excellent written and verbal communication skills.

• Capacity to work both independently and collaboratively within a team.

• Ability to manage sensitive information with confidentiality.

• Proficient in Excel and its applications.

• Capability to work remotely within the contiguous United States.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Flexible work hours and the option for remote work.

• Supportive work environment that values diversity and inclusion.