Learning Technology Administrator

This is a fully remote position, open to applicants in Colorado, +2 more states.

📋 Description

• Act as the main administrator and technical owner of Marathon Health's enterprise learning technology ecosystem.

• Oversee courses, learning pathways, academies, cohorts, assignments, certifications, assessments, user groups, permissions, and the learning catalog.

• Ensure system and data integrity by adhering to administrative standards, documentation, SOPs, quality assurance, and user-data management.

• Offer support to learners and administrators, troubleshoot issues, and implement platform enhancements, releases, and third-party integrations.

• Spearhead learning technology implementation and enhancement projects from planning and requirements through configuration, integration, migration, testing, launch, adoption, stabilization, and optimization.

• Create and manage project plans, timelines, milestones, dependencies, risks, communications, and stakeholder readiness.

• Coordinate cross-functional efforts involving Organizational Development, vendors, content providers, and business stakeholders.

• Assist in change management and promote end-user adoption.

• Enhance the connected and accessible learning experience at Marathon Health University.

• Provide technical advice on learning technology, content providers, authoring tools, and related technologies.

• Identify and implement AI agents and AI-enabled workflows.

• Develop and maintain learning reports, dashboards, and analytics.

• Analyze learning trends, system utilization, learner feedback, and KPIs, offering actionable recommendations.

• Establish reporting standards and enhance self-service capabilities for managers and administrators.

⛳️ Requirements

• A Bachelor’s degree in Instructional Technology, Learning & Development, Education, Business, Information Systems, or a related field, with 5+ years of experience in administering enterprise learning management systems or learning technology platforms, or an equivalent combination of education and experience.

• Proven success in implementing, migrating, or significantly transforming an enterprise Learning Technology.

• Hands-on experience with 360Learning implementation and administration is highly preferred.

• Familiarity with Learning Technology configuration, user management, learning pathways, reporting, integrations, content administration, testing, and troubleshooting.

• Experience in building or configuring AI agents, workflows, or AI-enabled solutions is preferred.

• Demonstrated project management experience leading complex, cross-functional learning technology initiatives.

• Background in learning analytics, dashboards, reporting, and data-driven decision-making.

• Experience with eLearning authoring tools and digital content platforms, such as Articulate 360, is preferred.

• Proficiency with Microsoft 365 and experience using Microsoft Copilot or similar generative AI tools is required.

• Exceptional skills in project management and execution.

• Understanding of learner experience and technical requirements.

• Strong analytical and systems-thinking capabilities.

• Excellent communication, collaboration, and stakeholder-management skills.

• Ability to effectively manage competing priorities, resolve problems, and complete tasks independently.

• Keen attention to detail and a broader understanding of business and learning objectives.

• Interest in AI and emerging learning technologies.

• Strong dedication to internal customer service and creating intuitive, high-quality experiences for teammates.

🏝️ Benefits

• Great Place to Work® certification and an inclusive, high-trust culture.