Learning Management Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the daily operations and administration of the Docebo learning management system.

• Configure and personalize the LMS, proposing and executing system enhancements.

• Offer first-line user support, identify root causes, and resolve or escalate technical issues.

• Evaluate system configurations, test learner experiences, and ensure readiness for launching new content and features.

• Keep track of LMS and integrated technology trends, updating stakeholders on upcoming enhancements.

• Work alongside content owners to ensure course additions align with business strategies and governance standards.

• Upload, organize, and set up learning content and learning paths.

• Perform system testing and quality assurance checks.

• Manage user accounts, roles, and permissions.

• Monitor user activity, ensure data accuracy, and create reports for strategic decision-making.

• Collaborate with HRIS, other LMS experts, and cross-functional teams.

⛳️ Requirements

• A Bachelor’s degree in organizational development, instructional design, instructional technology, management information systems, or a related field is preferred.

• A minimum of 3 years of experience in LMS administration, learning technology, or technical support.

• At least 1 year of practical experience with Docebo administration; 2 years is preferred.

• Proficient in LMS management tools and technologies, including content authoring, database management, authentication, integrations, analytics, and reporting.

• Comprehensive knowledge of LMS platforms.

• Strong troubleshooting abilities.

• Excellent verbal and written communication skills.

• Outstanding organization, attention to detail, planning, and task prioritization abilities.

• A willingness to learn and adopt new tools and technologies.

• Familiarity with Smartsheet is advantageous.

• Must be legally authorized to work in the United States.

🏝️ Benefits

• Eligibility for bonus/incentive programs.

• Opportunities for career advancement.

• Support for professional growth.

• Opportunities for community involvement.

• An innovative workplace environment.

• Work-life balance.

• A collaborative, team-oriented culture.

• A diverse and supportive workplace.