Learning Experience Designer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take charge of designing, developing, and continually enhancing digital learning experiences for Bluebeam customers.

• Analyze customer requirements through insights, product workflows, feedback, and data analysis.

• Suggest suitable learning solutions, including the enhancement of existing resources as necessary.

• Develop task-oriented instructions, practice sessions, and assessments based on principles of instructional design, adult learning, and user experience.

• Create a variety of materials including courses, simulations, videos, written documentation, and content related to certification.

• Organize content with metadata, version control, tagging, and reusable components to facilitate reuse, localization, and maintenance.

• Design learning experiences for Bluebeam University, in-product interactions, community engagement, and other customer communication channels.

• Establish content delivery mechanisms, learner access, tracking, reporting, and technical specifications in collaboration with technical partners.

• Evaluate implemented learning experiences against defined objectives and acceptance criteria.

• Develop and implement responsible AI and MCP-connected workflows for content analysis, creation, and revision.

• Assess AI outputs while adhering to review, approval, access, and data management protocols.

• Manage projects by coordinating contributors and reviews, maintaining documentation, and updating stakeholders on progress.

• Identify scope, capacity, and technical risks early, and propose realistic solutions.

• Confirm product accuracy with subject matter experts and assess accessibility, functionality, and learner engagement.

• Suggest content updates, consolidation, or discontinuation in response to changes in products and customer requirements.

• Establish success metrics, evaluate evidence, and propose enhancements to learning and workflows.

• Share insights and effective practices with cross-functional partners and the team.

• Collaborate with technical teams on integrations, authentication, security, and infrastructure.

⛳️ Requirements

• At least five years of relevant experience in learning experience design, instructional design, digital customer education, or a similar field.

• Proven ability to independently deliver digital learning projects from needs assessment to launch.

• Experience in developing interactive learning and assessments in collaboration with subject matter experts and cross-functional teams.

• Familiarity with using AI in repeatable content or learning workflows, including validation and human review processes.

• Practical experience with MCP-connected AI tools.

• Proficient in Parta or a similar platform that supports modular authoring, reusable content, and structured publishing.

• Understanding of headless LMS concepts and API-driven content delivery.

• Ability to utilize feedback and data to enhance learning experiences.

• Skill in applying instructional design and adult learning principles to create clear, task-oriented customer education.

• Capability to design meaningful practice and assessments aligned with educational objectives.

• Proficiency in structuring modular content using metadata, tagging, and reusable components, and preparing content for localization and multi-channel delivery.

• Experience with digital learning development tools and learning management systems, including Parta or comparable platforms.

• Understanding of headless LMS concepts and API-driven delivery, with the ability to convert learning needs into technical specifications and acceptance criteria.

• Ability to leverage AI and MCP-connected tools in repeatable workflows, assess outputs, and recognize when human approval or technical support is necessary.

• Knowledge of accessibility and user experience principles, with the capability to troubleshoot common content and publishing issues.

• Ability to analyze learning data and feedback, differentiate between engagement and learning effectiveness, and translate findings into actionable improvements.

• Competence in managing competing priorities and dependencies with minimal oversight while clearly communicating decisions, trade-offs, and risks.

• Ability to cultivate productive partnerships, seek diverse viewpoints, and provide and accept constructive feedback.

• Equivalent experience with alternative platforms is acceptable, as long as skills can be adapted to the approved toolset.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Retirement savings plan with employer contributions.

• Paid vacation and recognized holidays.

• Medical, dental, and vision insurance coverage.

• Access to resources for learning and development, including training and learning platforms.

• Opportunities for career advancement and internal mobility.

• Employee assistance and wellness resources.

• Discounts for employees and other optional perks.

• Potential for incentive compensation and bonuses.

• Reasonable accommodations for qualified individuals with disabilities.