Learning Experience Designer

atNeighborWorks AmericaRemoteUS flagUnited StatesFull-timeLearning and DevelopmentMid-levelSenior$68k – $95k/year

Posted 4 days ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and maintain online educational content utilizing course authoring tools such as Articulate Rise and Storyline.

• Implement instructional design best practices tailored for adult learners.

• Update and revise current course materials based on curriculum changes and feedback from learners.

• Assist in the design and development of Virtual Instructor-Led Training (VILT) and Instructor-Led Training (ILT) courses, including asynchronous mini-courses.

• Modify courses for various formats, including in-person, virtual instructor-led, and self-guided learning.

• Conduct accessibility assessments and remediate course materials accordingly.

• Ensure adherence to ADA, WCAG, and organizational accessibility guidelines.

• Execute quality assurance reviews of learning materials and digital courses.

• Identify and troubleshoot issues related to content, functionality, and user experience.

• Review, update, and manage course content within Thinkific.

• Facilitate course setup, testing, and enhancements to the learner experience.

• Address issues related to LMS delivery and content updates.

• Perform course audits to ensure accuracy and consistency.

• Aid in the translation and localization of educational materials.

• Organize translated materials within learning platforms and authoring tools.

• Promote standardization of content across the course catalog.

• Assist with special projects and strategic learning initiatives.

• Design and produce mini-courses and innovative learning formats.

• Create interactive learning resources that foster application, reflection, collaboration, and problem-solving.

• Support multimedia production and enhancements for learner engagement.

• Contribute to ongoing improvement and innovation throughout the learning portfolio.

• Collaborate with the Learning Design team on various learning initiatives.


⛳️ Requirements

• Bachelor’s Degree in Education, Instructional Technology, or related fields, and/or relevant professional experience.

• Minimum of 5 years’ experience in education, training, learning design, or related fields.

• Strong expertise in instructional design and adult learning principles.

• Experience with end-to-end instructional design methodologies.

• Solid understanding of learner-centered design concepts.

• Exceptional attention to detail and commitment to quality standards.

• Ability to manage multiple projects and prioritize competing tasks.

• Strong teamwork and communication abilities.

• Experience working independently in a remote setting.

• Willingness to learn and adapt to new technologies and processes.

• Awareness of racial, gender, sexual orientation, and cultural differences.

• Proficient in effective, respectful, and timely communication with both internal and external stakeholders.

• Capable of active listening and accepting constructive feedback.

• Possess analytical, thoughtful, and strategic thinking skills.

• Familiarity with Microsoft Productivity Suite.

• Experience with Generative AI.

• Proficient in Articulate Rise and Storyline.

• Knowledge of Learning Management Systems (LMS); Thinkific experience is preferred but not mandatory.

• Experience in developing courses using Articulate Rise and Storyline or other course creation tools.

• Video editing skills using Camtasia and/or other multimedia development tools.

• Understanding of ADA/WCAG accessibility standards and remediation techniques.

• Experience working within learning management systems, ideally Thinkific.

• Familiarity with multilingual content development and translation processes.

• Experience supporting professional, workforce, or continuing education initiatives.

• Background in developing content for self-guided and instructor-led learning settings.

• Experience in designing project-based, experiential, or problem-focused learning experiences.

• Experience creating workforce development, professional development, or adult learning programs.

• Knowledge of blended learning, VILT, and multi-modality course design.

• Experience in crafting learning experiences that emphasize application, collaboration, and authentic assessment.

• Willingness to travel.


🏝️ Benefits

• 401(k) match of up to 12%.

• 11 paid holidays.

• Generous leave policies.

• 40 hours of paid volunteer time.

• Industry-leading benefits package.

• Staff Training and Education Program (STEP).

• Opportunities for continued learning and professional development.

• Flexible remote work environment.

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