Learning & Development Specialist – Go To Market

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Collaborate with GTM leaders and subject matter experts to identify learning needs and translate business priorities along with knowledge gaps into effective learning objectives and solutions.

• Create and develop engaging learning experiences across various modalities, including instructor-led, virtual, digital, presentations, toolkits, job aids, practice, assessments, and reinforcement.

• Utilize adult learning theories and instructional design principles to recommend appropriate learning strategies, modalities, sequencing, and reinforcement techniques.

• Curate and modify both internal and external content to enhance learning experiences.

• Produce facilitator guides, participant materials, exercises, case studies, knowledge assessments, and other resources for effective delivery.

• Ensure that learning materials are polished, consistent, accessible, and align with Harbor's quality standards.

• Oversee assigned learning projects from the discovery phase through development, launch, and evaluation.

• Develop and manage project plans, timelines, milestones, deliverables, dependencies, and responsibilities of stakeholders.

• Coordinate the development of content and review cycles across Delivery, Client Engagement, L&D, and other relevant stakeholders.

• Manage multiple learning initiatives simultaneously while proactively addressing risks, dependencies, scope, and barriers.

• Facilitate project meetings, design sessions, content reviews, and discussions with stakeholders.

• Build and maintain relationships with GTM leaders, SMEs, L&D, and other cross-functional partners.

• Lead discovery discussions, synthesize stakeholder feedback, and communicate effectively with stakeholders, including senior leaders.

• Collaborate with external learning and content providers as necessary.

• Develop and maintain digital learning content utilizing Articulate 360.

• Support the implementation and launch of learning programs through Workday Learning, including course setup, testing, learner journeys, materials, and launch readiness.

• Conduct quality assurance and testing to ensure high standards.

• Utilize learning technology and AI-enabled tools to enhance the efficiency and scalability of content development.

• Establish measures for learning effectiveness and create assessments, knowledge checks, surveys, and evaluation methods.

• Analyze learner feedback, stakeholder insights, and learning data to suggest improvements.

• Document lessons learned and reusable content for future initiatives.

⛳️ Requirements

• Bachelor’s degree or equivalent relevant experience in Learning & Development, Instructional Design, Organizational Development, or a related discipline.

• 7+ years of pertinent experience in instructional design, learning experience design, or Learning & Development.

• Proven experience in independently managing learning deliverables and workstreams for adult learners.

• Extensive knowledge of adult learning principles, instructional design methodologies, curriculum development, and blended learning strategies.

• Strong skills in project and stakeholder management.

• Exceptional written and verbal communication and consulting abilities.

• Proficient in PowerPoint and learning/content development tools like Articulate 360.

• Capability to independently manage multiple priorities, timelines, deliverables, and stakeholder relationships.

• Experience in professional services, consulting, sales enablement, or a similarly fast-paced, knowledge-driven environment is highly preferred.

• Familiarity with Workday Learning or a comparable Learning Management System (LMS) is preferred.

• Highly organized and detail-oriented, with the ability to work independently, exercise sound judgment, and adapt to changing business priorities.

🏝️ Benefits

• Full-time, temporary engagement for 5–6 months.

• Contract position.

• Equal opportunity employment.