Learning Change Specialist – Live Instruction

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide live instructor-led, virtual, and practical training that aligns with established role-based learning pathways.

• Design and conduct training sessions for onboarding, software updates, exercises, and changes in workflow.

• Mentor end users and super-users, reinforce established procedures, and identify skill gaps.

• Tailor training delivery to meet audience requirements, operational limitations, and designated offline training environments.

• Gather learner feedback, track attendance, evaluate assessments, and document evidence of learning outcomes.

• Refer clinical workflow inquiries to credentialed clinical informaticists instead of making clinical decisions independently.

• Collaborate with curriculum developers and site leaders to enhance instruction and job aids.

• Provide support to a federal client as part of a multidisciplinary team.

• Ensure reliable services and quantifiable user results.

⛳️ Requirements

• Bachelor's degree in education, training, information systems, communications, or a related field; equivalent relevant experience will be considered.

• Over 3 years of experience in delivering instructor-led and virtual technical or application training.

• Excellent skills in classroom facilitation, presentation, learner coaching, and remote training.

• Proven experience in conducting skills assessments and maintaining training documentation.

• Willingness to travel frequently to support scheduled training and operational activities.

• Ability to meet applicable customer background screening, identity credentialing, and system access requirements.

• Preferred experience in training users of clinical or healthcare technology.

• Familiarity with federal training programs, JKO, LMS platforms, and training for distributed or deployed user populations is preferred.

• Certification as a technical trainer or instructional facilitator is preferred.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance beginning the first of the month following your start date.

• 401(k) plan with immediate vesting of employer contributions; no matching required.

• Generous paid time off (PTO) policy.

• One extra day of paid wellness leave each calendar year.

• Ten federal holidays observed annually.

• Pet insurance available.

• Tuition reimbursement program.

• Access to internal training programs.

• Company-sponsored industry certifications.

• A dynamic and collaborative work environment.

• Team-building activities.

• Opportunities for community volunteering.

• Quarterly headquarters days.

• Wellness events.

• Happy hours.

• Family fun events.