Learning and Development Specialist – Clinical and Product

This is a fully remote position, open to applicants in United Kingdom, +1 more country.

📋 Description

• Report directly to the Learning and Development Manager – Programmes.

• Assist in the creation and implementation of clinical and product learning initiatives across Scope.

• Develop, present, and sustain engaging training materials and learning resources.

• Foster collaborative relationships with Medical, Professional Affairs, Marketing, R&D, and Commercial teams.

• Collaborate with Subject Matter Experts to gather, organize, and clarify scientific, clinical, and product information.

• Stay informed about Scope's product portfolio, clinical conditions, market trends, and business objectives.

• Design, develop, and execute clinical and product learning programmes.

• Simplify complex scientific, clinical, and product information into accessible, practical learning content.

• Create and manage content regarding clinical conditions, treatment methods, Scope products, applications, and competitive landscape.

• Produce presentations, e-learning modules, videos, practical exercises, knowledge assessments, and digital reference materials.

• Conduct training sessions both in-person and virtually for diverse audiences.

• Prepare technical SMEs to facilitate clear and engaging learning sessions.

• Utilize Scope's learning systems and digital tools to create, update, disseminate, and document training activities.

• Develop knowledge checks, assessments, and feedback surveys, and suggest enhancements.

• Aid in clinical and product training for new product launches, which includes creating launch materials, assessments, and coordinating across employee groups and markets.

• Contribute to the clinical and product learning aspects of the Scope Induction Programme.

• Organize and deliver induction sessions, coordinate SME contributions, and maintain induction content.

• Stay up-to-date with clinical education, Eyecare, Healthcare, learning design, and digital technologies.

• Maintain materials in accordance with SOPs, Work Instructions, and content approval processes.

• Analyze feedback and learning data to enhance training materials, delivery methods, and overall learning experience.

⛳️ Requirements

• A third-level qualification in a relevant Science, Healthcare, Clinical, or Life Sciences discipline is essential.

• A solid understanding of scientific and clinical principles, with the capability to interpret and articulate medical and technical information accurately and clearly.

• Some hands-on experience in creating learning materials, delivering training, facilitating educational sessions, or conveying technical information to others.

• Strong communication and presentation skills, with the ability to make intricate scientific topics engaging and relevant for non-technical audiences.

• Experience in developing presentations, training guides, digital learning content, or other educational materials.

• Understanding of learning processes and a keen interest in employing practical, engaging methods to enhance knowledge retention and application.

• Ability to collaborate effectively with SMEs and colleagues from various functions to gather information, create materials, and support learning activities.

• An appreciation for the significance of scientific accuracy, approved product information, and adherence to relevant regulatory and quality standards.

• Strong planning and organizational skills, with the capability to manage assigned tasks and smaller learning projects, adhere to deadlines, and maintain precise learning resources.

• Excellent attention to detail and a commitment to delivering accurate, consistent, and high-quality learning materials.

• A creative and practical mindset towards developing learning resources, coupled with a willingness to explore new ideas, learn new tools, and improve training delivery.

• A positive, collaborative, and adaptable demeanor, with the ability to cultivate strong relationships and contribute effectively as part of a broader team.

• Initiative and the capacity to take ownership of assigned tasks, work independently within agreed parameters, and seek guidance when necessary.

• A genuine passion for developing others and enhancing their own scientific, clinical, and L&D knowledge.

• Willingness to travel to Scope office locations in Ireland, the UK, and the US, as well as to events or training sessions in other locations; travel typically lasts 2–3 days at a time, averaging about 20%.

• Qualification or certification in Training, Learning and Development, Education, or Instructional Design is preferred.

• Additional qualifications or professional development in ophthalmology, optometry, nutrition, healthcare, or a related clinical field would be advantageous.

• Experience in a scientific, healthcare, pharmaceutical, medical devices, or related environment is preferred.

• Knowledge of ophthalmology, optometry, ocular surface conditions, or dry eye disease would be a plus.

• Experience in delivering training or educational sessions, either face-to-face or virtually, is desirable.

• Familiarity with e-learning authoring tools, Learning Management Systems, multimedia content creation, or other digital learning technologies is a plus.

• Experience supporting clinical education, product training, new product launches, or employee induction programmes is advantageous.

🏝️ Benefits

• Performance-based bonus.

• 24 days of annual leave (pro rata).

• Healthcare allowance starting after probation, increasing at 2 and 5 years of service.

• Pension contributions through Zurich commencing post-probation, with increases at 2, 5, and 8 years of service.

• Company sick pay scheme.

• Further Education policy.

• Professional Membership.