Learning and Development Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Design, implement, and manage onboarding as well as continuous training programs.

• Collaborate with operational leaders to identify training requirements and choose effective learning solutions and delivery methods.

• Take full ownership of training programs, which includes content creation, delivery strategy, and ongoing revisions.

• Assess the effectiveness of training through learner feedback, performance metrics, and operational data analysis.

• Suggest enhancements to training content, format, and delivery methods.

• Create, develop, and sustain training materials, curricula, lesson plans, guides, and other supporting resources.

• Partner with operational, clinical, and technical stakeholders to ensure training aligns with changing workflows, systems, and business objectives.

• Offer advice to employees and leaders on training-related issues and learning methodologies.

• Stay updated on industry trends, learning technologies, and instructional best practices.

• Lead or participate in cross-functional initiatives that involve training, onboarding, system adoption, and operational enhancements.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Over 3 years of experience in training, learning and development, healthcare operations, or a related area.

• Previous experience in designing and delivering training programs in both in-person and virtual settings.

• Capability to assess learning needs and identify suitable training methods.

• Strong analytical and problem-solving abilities, with a knack for using data to inform decisions.

• Excellent communication and presentation skills.

• Ability to work autonomously and make sound judgments in a fast-paced environment.

• Proficiency in Microsoft Office and familiarity with training or learning management systems.

• Preferred knowledge of EMR systems such as Athena or similar platforms.

• Willingness to travel as necessary to support training delivery, stakeholder engagement, and successful implementation of training programs.

• Previous experience in healthcare or clinical operations.

• Background in instructional design and adult learning methodologies.

• Travel required four times a year to Brentwood, TN.

🏝️ Benefits

• Health, Dental, Vision, Disability & Life Insurance.

• 401K Retirement Plan (with company match).

• Tuition, Professional License, and Certification Reimbursement.

• Paid Time Off, Holidays, and Volunteer Time.

• Paid Orientation and Training.