Learning Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Develop, revise, and deactivate training activities and learning plans

• Maintain catalogs of courses and learning materials

• Oversee learner assignments and enrollment processes

• Assist in managing the lifecycle of learning activities

• Organize instructor-led training sessions and programs

• Coordinate requirements for instructors, classrooms, and locations

• Handle registrations, waitlists, cancellations, and updates to rosters

• Process bulk enrollments and substitutions for learners

• Ensure precise tracking of attendance and completion

• Assist with requests for LMS access and roles

• Create standard and custom reports

• Provide support to stakeholders regarding learning inquiries

• Manage reporting requests and ensure data accuracy

• Address queries from learners and business users through email and ticketing systems

• Resolve issues related to the LMS and training coordination requests

• Deliver exemplary customer service to internal stakeholders

• Organize training materials and supplies

• Oversee documentation and certificates related to training

• Support setup and logistics for classrooms

• Coordinate evaluations and reporting for training

• Assist with catering, shipping, and administrative tasks for training events

• Monitor activities in the document loader and transaction logs

• Investigate and resolve any processing errors

• Ensure data integrity and adherence to established procedures

⛳️ Requirements

• Minimum of 2 years' experience in LMS Administration, Learning Coordination, or Training Operations

• Familiarity with Learning Management Systems (LMS)

• Experience in supporting both instructor-led and virtual learning programs

• Strong organizational and administrative abilities

• Exceptional verbal and written communication skills

• High attention to detail with a commitment to accuracy

• Capability to manage multiple priorities and meet deadlines concurrently

• Strong customer service and stakeholder engagement skills

• Ability to work independently with minimal oversight

• High degree of professionalism and confidentiality

• Preferred Bachelor's degree or equivalent experience

• Preferred experience with LMS platforms such as SumTotal, Cornerstone OnDemand, SAP SuccessFactors Learning, Saba, Workday Learning, or Oracle Learning Management

• Preferred experience using ServiceNow or similar ticketing systems

• Preferred experience in regulated or compliance-focused environments

• Ability to work night shifts from 10 PM to 7 AM

🏝️ Benefits

• Comprehensive health and wellness programs

• Opportunities for professional development and advancement

• Flexible work arrangements

• Engaging company culture focused on teamwork and collaboration