Lead Technical Product Manager – Digital Pharmacy

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the creation of next-generation digital pharmacy solutions and reusable technical functionalities.

• Define product vision, prioritize capabilities, and manage a functional product backlog.

• Collaborate with Product, Design, Engineering, Analytics, Architecture, and business teams to uncover customer challenges and opportunities.

• Convert customer requirements, business potential, and market insights into product priorities, capabilities, and roadmaps.

• Establish minimum viable products (MVPs) and plan for incremental releases.

• Set product outcomes and utilize customer insights, analytics, and operational data to guide prioritization.

• Transform product strategy, customer journeys, and experience designs into a prioritized, development-ready backlog.

• Define features and create and refine user stories, acceptance criteria, and business rules.

• Lead the refinement and grooming of the backlog in collaboration with Engineering.

• Maintain relationships between outcomes, capabilities, features, stories, dependencies, and releases.

• Identify edge cases, system behaviors, data needs, integrations, technical dependencies, and non-functional requirements.

• Engage in technical exploration, solution design, enhancement, and delivery discussions.

• Assess technical options and limitations, reveal dependencies, question assumptions, and make product trade-offs.

• Determine reusable components, APIs, services, business rules, and platform capabilities.

• Balance immediate delivery needs with investments in scalable technical foundations.

• Quickly test new digital pharmacy experiences and functionalities as a testing ground.

• Develop measurement and learning strategies in collaboration with Analytics.

• Identify effective capabilities to reinforce, standardize, and expand.

• Recognize dependencies and establish sequencing for comprehensive delivery.

• Validate delivered functionalities against customer experience, business rules, acceptance criteria, and product outcomes.

• Continuously update the backlog based on discovery, development, and production usage.

⛳️ Requirements

• 5-7+ years of experience in Product Management, Technical Product Management, Platform Product Management, or a related role delivering intricate digital products.

• Proven experience managing and actively overseeing complex product and engineering backlogs.

• Proficiency in crafting detailed user stories, acceptance criteria, business rules, and product specifications.

• Technical knowledge of APIs, services, integrations, data flows, system dependencies, and contemporary digital architectures.

• Experience collaborating directly with engineers and architects throughout the product development process.

• Background in building platforms, shared services, or reusable capabilities that support multiple products, channels, clients, or experiences.

• Skills in product discovery, MVP establishment, backlog decomposition, prioritization, and iterative delivery.

• Capability to identify edge cases, dependencies, failure scenarios, and cross-system ramifications.

• Strong analytical abilities with experience in defining product outcomes and leveraging data for iteration.

• Ability to balance short-term delivery with long-term scalability and platform strategy.

• Skill in structuring and clarifying complex and ambiguous issues.

• Excellent cross-functional communication and collaboration skills.

• Prior experience in healthcare, pharmacy, regulated digital products, or high-volume transactional platforms is preferred.

• Minimum home internet speed of 25 Mbps download and 10 Mbps upload is required for Home or Hybrid Home/Office employees.

• A dedicated workspace free from interruptions is necessary to protect member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical, dental, and vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Personal wellness and smart healthcare decision support.

• Occasional travel to Humana offices for training or meetings.