
Lead Quality Review and Audit Coordinator, RN/LPN
Posted Oct 6

Posted Oct 6
This is a fully remote position, open to applicants in United States.
• Assess the requirements for HEDIS medical record reviews, data validation, and quality auditing tasks before the production release.
• Formulate and implement audit strategies.
• Perform comprehensive reviews of medical records and HEDIS data.
• Detect discrepancies and document the findings.
• Ensure compliance with HEDIS guidelines and quality standards.
• Collaborate with internal stakeholders to research, investigate, and resolve data-related issues.
• Provide precise updates and reports on audit status.
• Support Star Rating performance through ongoing quality and improvement initiatives.
• Work autonomously, manage multiple priorities, and achieve productivity and accuracy metrics in a remote setting.
• A Bachelor’s degree in technology or business administration along with 2 years of testing experience OR 4 years of testing experience.
• Strong verbal, written, and interpersonal communication skills, including the ability to collaborate effectively in teams.
• Analytical and problem-solving abilities, combined with a sense of initiative and accountability.
• Familiarity with testing methodologies and the Software Development Life Cycle.
• Experience with automated testing tools.
• Current, unrestricted RN or LPN license is preferred.
• Prior experience in performing HEDIS medical record reviews, abstraction, auditing, and data validation is preferred.
• Strong understanding of HEDIS measures, quality improvement initiatives, and Star Ratings programs is preferred.
• Experience with electronic medical records (EMR) and reviewing clinical documentation for compliance and quality reporting is preferred.
• Familiarity with Arcadia or similar population health and quality management platforms is preferred.
• Advanced skills in Microsoft Excel, including data review, analysis, and reporting, are preferred.
• Ability to work independently in a remote, self-directed environment is preferred.
• Capacity to maintain a high level of accuracy in a metric-driven environment, including meeting established quality standards, is preferred.
• Strong attention to detail with experience in high-volume audit or quality review tasks is preferred.
• Ability to handle competing priorities and meet deadlines during peak HEDIS audit periods is preferred.
• Experience interpreting and applying evolving regulatory, quality, or HEDIS guidelines is preferred.
• Experience in supporting healthcare quality, population health, care management, provider engagement, or quality improvement programs is preferred.
• Successful completion of drug screening may be required.
• Must work remotely from within the continental United States, excluding California, New York, Alaska, and Hawaii.
• Tailored development plans and opportunities for professional growth.
• Health and wellness benefits.
• 401(k) savings plan.
• Pension plan.
• Paid time off.
• Paid parental leave.
• Disability insurance.
• Supplemental life insurance.
• Employee assistance program.
• Paid holidays.
• Tuition reimbursement.
• Annual incentive bonus plan.
• Additional incentives.
CVS Health
Medical Review Institute of America, LLC
Thriveworks
Pearce Services
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