Lead Project Manager, Delivery

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and uphold comprehensive project plans for Next Best Action expansion initiatives.

• Monitor milestones, deliverables, dependencies, risks, issues, and target launch dates.

• Facilitate collaboration among Product Management, Engineering, Architecture, Data, Testing, and business teams.

• Ensure transparency in implementation progress and relay project status to stakeholders and leadership.

• Aggregate delivery information into a unified perspective on project health and readiness.

• Identify and oversee cross-team dependencies, communicating their effects on delivery timelines.

• Raise project risks, issues, and unresolved dependencies to Product Managers or leadership.

• Keep project plans, risk logs, dependency trackers, issue logs, decision records, and action-item lists up to date.

• Lead project meetings and manage follow-up tasks.

• Assist in launch preparedness by pinpointing and resolving dependencies, risks, and implementation requirements.

• Compile regular status updates that cover progress, milestones, risks, and areas needing attention.

• Collaborate with Product Managers and Scrum Masters regarding implementation plans and delivery commitments.

• Aid governance and leadership forums with status materials, documentation, and follow-up actions.

• Contribute to planning future Next Best Action expansion initiatives.

• Enhance project tracking and coordination practices.

• Occasional travel to Humana offices for training or meetings may be necessary.

⛳️ Requirements

• A bachelor's degree in Business Administration, Project Management, Information Technology, or a related discipline, or equivalent professional experience.

• Proven experience managing projects with multiple business and technology stakeholders.

• Proficiency in developing and maintaining project plans, milestones, schedules, dependencies, risks, and issues.

• Experience coordinating activities across Product Management, Engineering, Architecture, Data, Testing, or similar delivery organizations.

• Familiarity with Agile or Scrum software development methodologies.

• Strong organizational abilities to handle multiple concurrent workstreams and priorities.

• Experience in preparing project status reports and effectively communicating delivery progress to stakeholders and leadership.

• Capability to identify, track, and convey risks, issues, dependencies, and schedule impacts.

• Excellent facilitation and coordination skills across matrixed teams.

• Outstanding written and verbal communication skills.

• Capacity to work independently in a fast-paced, collaborative environment.

• Preferred: Experience in customer engagement, marketing technology, personalization, decisioning, or customer experience platforms.

• Preferred: Background in healthcare, health insurance, financial services, or other highly regulated industries.

• Preferred: PMP, Agile, Scrum, or related project management certifications.

• A home internet connection with at least 25 Mbps download and 10 Mbps upload speeds.

• Ability to work from a designated area without ongoing interruptions to safeguard member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical, dental, and vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company and personal holidays.

• Paid parental and caregiver leave.

• Short-term and long-term disability.

• Life insurance.

• Personal wellness and smart healthcare decision support.

• Remote work arrangement.

• Dedicated home workspace requirement to protect member PHI/HIPAA information.