Lead, Program Delivery

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and uphold the Interoperability Intelligence & Insights strategy and roadmap in alignment with enterprise priorities, portfolio objectives, and business outcomes.

• Oversee the intake, prioritization, governance, and execution processes for analytics, reporting, and operational initiatives.

• Collaborate with business leaders to pinpoint opportunities and convert business needs into scalable analytics capabilities, reporting products, and insight solutions.

• Assist in the development of business cases, roadmap suggestions, and prioritization materials that align demand, capacity, cost, value, and strategic outcomes.

• Define and track success measures, including leading and lagging indicators, adoption rates, value realization, stakeholder satisfaction, and operational efficiency.

• Direct cross-functional initiatives involving business, analytics, data, product, and technology teams to ensure delivery and measurable value.

• Create governance, performance measurement, and operational frameworks that enhance transparency, accountability, decision-making, and portfolio flow.

• Propel the transition from custom reporting to reusable, self-service insights.

• Produce executive-level analyses, presentations, recommendations, and business cases to aid leadership decisions.

• Coordinate stakeholder alignment, prioritization discussions, working sessions, and executive readouts throughout the organization.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• 5+ years of experience in management consulting, strategy, product management, analytics, business transformation, program management, portfolio management, or related fields.

• Proficiency in developing roadmaps, prioritization frameworks, operating models, governance structures, or strategic planning processes.

• Proven ability to manage complex cross-functional initiatives from concept to execution.

• Strong business acumen with the capability to connect analytics capabilities to measurable business outcomes.

• Experience in translating business objectives into actionable requirements, delivery plans, success measures, and stakeholder recommendations.

• Exceptional verbal, written, facilitation, and executive communication skills.

• Robust analytical and problem-solving skills.

• Ability to influence stakeholders and foster alignment without direct authority.

• Demonstrated success in working within matrixed organizations with competing priorities.

• Previous experience in healthcare, payer, provider, interoperability, population health, or health technology.

• Familiarity with analytics product management, BI strategy, reporting governance, portfolio management, or Lean Portfolio Management.

• Experience in establishing intake, prioritization, value measurement, and capacity management processes.

• Understanding of Agile methodologies, backlog management, user story development, MVP definition, and roadmap planning.

• Knowledge of healthcare quality, Stars, risk adjustment, interoperability, or clinical data ecosystems.

• Experience with data analytics and reporting platforms such as Databricks and Azure SQL.

• Experience in leading organizational change and self-service analytics transformations.

• Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.

• Home internet connection with a minimum of 25 Mbps download and 10 Mbps upload speed.

• An MBA, MPH, MHA, or related advanced degree is preferred.

• Availability to work 40 hours per week.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Personal wellness support.

• Smart healthcare decision support for employees and families.

• Remote work arrangement.

• Occasional travel to Humana offices for training or meetings.