Lead Product Manager – Marketplace Merchant Experience

This is a fully remote position, open to applicants in Poland.

📋 Description

• Take charge of the product vision, key performance indicators (KPIs), and roadmap for the merchant side.

• Lead and nurture a team of 3–5 Product Managers.

• Oversee merchant onboarding and verification, catalog and listing processes, pricing and offer mechanics, order and fulfillment workflows, payouts and settlements, as well as tools for seller performance.

• Foster a culture of product excellence through discovery, hypothesis formulation, defined launch metrics, and post-launch assessments.

• Organize work in a manner that enables merchants to witness enhancements every few weeks.

• Collaborate closely with Engineering Managers regarding architecture, capacity, and work sequencing.

• Integrate AI as a standard component of team workflows for discovery, analysis, and prototyping purposes.

• Identify and explore AI opportunities within the merchant product segment.

• Serve as the escalation point for cross-functional obstacles.

• Advocate for the merchant product to senior stakeholders.

• Draft and refine Product Requirement Documents (PRDs), collaborate with data teams, and engage directly with merchants.

⛳️ Requirements

• Over 5 years of experience in product management, with direct ownership of a product area's results.

• More than 2 years of experience in leading and developing Product Managers, whether formally or as a respected figure in a team of PMs.

• Experience with marketplace, e-commerce, or B2B/merchant-facing products.

• Understanding of two-sided marketplace dynamics.

• Proven history of product launches, including the ability to articulate the features of a launched product, the metrics influenced, and challenges encountered.

• Proficient in product analytics.

• Specific experience in discovery: selecting interview subjects, extracting insights, and discontinuing initiatives based on findings.

• Practical knowledge of AI tools such as Claude, ChatGPT, Copilot, or similar, with the ability to validate model outputs effectively.

• Capability to advocate for or revise positions with senior stakeholders based on empirical evidence.

• Proficient in both Polish and English.

• Nice to have: familiarity with enterprise systems related to billing, settlement, ERP, and finance.

• Nice to have: experience where the product function closely aligned with commercial operations.

🏝️ Benefits

• B2B contract.

• Remote work option within Poland.

• Flexible working hours.

• Responsibility for one side of a marketplace, encompassing metrics, spending decisions, and the roadmap for your area.

• A dedicated Product Management team to build and shape.

• Collaboration with engineering, design, and analytics partners directly.