Lead Product Designer – Commerce

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the design strategy and implementation for one or more designated product pillars.

• Convert customer requirements, business objectives, and technical limitations into clear experience guidelines.

• Collaborate with product and engineering leaders to refine product vision and prioritize opportunities.

• Influence leadership decisions by leveraging customer empathy, data analysis, product insight, storytelling, and design rationale.

• Oversee quality reviews and establish standards for usability, accessibility, interaction quality, visual consistency, and design-system alignment.

• Guide and mentor designers, enhance critiques, reinforce shared patterns, and advocate for design standards.

• Define and promote metrics for design quality and impact, encompassing usability, accessibility, task success, adoption, retention, and customer satisfaction.

• Navigate complex discovery and design tasks amid ambiguity.

• Collaborate with distributed teams across US and India time zones.

⛳️ Requirements

• 7+ years of relevant product design experience, including 2+ years in a leadership, mentorship, or design direction role.

• Background in SaaS, B2B, platform, workflow-intensive, or other intricate digital product settings.

• An exceptionally strong portfolio; applications lacking a portfolio will not be taken into consideration.

• Proven track record of leading data-driven product design across the entire lifecycle, including research, information architecture, interaction design, visual design, prototyping, content strategy, and usability testing.

• Exceptional craft in visual and interaction design, including hierarchy, layout, typography, grids, spacing, motion, usability, accessibility, and product quality.

• Required experience with AI-powered tools for exploration, prototyping, critique, synthesis, or workflow enhancement.

• Experience in designing for AI-driven or intelligent interfaces.

• Deep understanding of design systems, accessibility standards, reusable patterns, and scalable product experience decisions.

• Experience in influencing design direction for significant product areas or pillars.

• Strong cross-functional leadership skills with the ability to collaborate with product managers, engineers, data partners, customer-facing teams, senior stakeholders, and designers.

• Excellent communication and facilitation abilities.

• Capability to collaborate across US and India time zones in a fully remote environment.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Flexible working hours and a fully remote work environment.

• Opportunities for professional development and growth.

• Comprehensive health and wellness benefits.

• Generous paid time off and holiday policies.