Lead IT Implementation Specialist

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee the execution of intricate IT implementation projects for laboratory systems, applications, and technological solutions.

• Facilitate collaboration among cross-functional teams and manage the deliverables, dependencies, risks, and timelines of implementations.

• Create and oversee implementation plans that align with business requirements, technical specifications, regulatory standards, and operational demands.

• Direct validation activities for laboratory systems, software upgrades, enhancements, and the implementation of new technologies.

• Offer technical advice and implementation expertise to project teams, stakeholders, and end users.

• Work closely with laboratory operations, business partners, and technology teams to promote solution adoption and ensure operational readiness.

• Identify, troubleshoot, and resolve issues during the implementation process.

• Assist in the integration of laboratory systems with enterprise technology platforms and operational workflows.

• Promote continuous improvement in implementation methodologies, validation processes, and deployment standards.

• Create and maintain documentation for implementation, validation records, training materials, and operational support.

• Ensure a smooth transition of implemented solutions into operational support models.

• Assist in technology modernization, process enhancement, and laboratory system optimization initiatives.

⛳️ Requirements

• A Bachelor's degree is required.

• At least 2 years of experience in a clinical laboratory environment.

• A minimum of 2 years of experience in IT implementation, validation, systems deployment, project delivery, or related technical roles.

• At least 2 years of experience working collaboratively with cross-functional business and technical stakeholders.

• A minimum of 1 year of experience leading large-scale IT implementations that support laboratory functions.

• At least 2 years of experience in system integration, operational transition, or change enablement activities.

• A minimum of 2 years of experience contributing to implementation frameworks, standards, methodologies, or best practices.

• Willingness to travel up to 25% within the United States.

• Strong understanding of clinical laboratory workflows, procedures, and operations.

• Proficient in implementation planning, system integration, validation, and delivery coordination practices.

• Experience in supporting enterprise technology deployment initiatives.

• Familiarity with complex system implementation and solution deployment activities.

• Excellent documentation, presentation, communication, and stakeholder management skills.

• Ability to manage multiple implementation activities and priorities concurrently.

• Strong analytical skills to assess technical and operational issues and develop efficient solutions.

• Medical Laboratory Scientist (MLS) certification is preferred.

• Medical Laboratory Technician (MLT) certification is preferred.

• At least 1 year of experience as an IT Implementation Specialist within a clinical diagnostics organization is preferred.

• A minimum of 1 year of experience implementing, validating, or supporting laboratory information systems (LIS) is preferred.

• At least 1 year of experience assisting with laboratory software deployment, upgrades, or technology modernization initiatives is preferred.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD) and long-term disability (LTD).

• 401(k) plan.

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition reimbursement.

• Employee Stock Purchase Plan.