Lead Generation & Appointment Setting Virtual Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct research on hospitality businesses that align with client specifications

• Identify key decision-makers within those businesses

• Confirm and validate contact details

• Keep organized records of prospects

• Prepare designated accounts for outreach initiatives

• Make outbound calls utilizing client-supplied scripts and standard operating procedures

• Establish rapport with decision-makers in the hospitality sector

• Effectively communicate the coffee-tasting opportunity

• Persistently follow up with potential clients

• Schedule qualified coffee-tasting appointments for the client

• Confirm appointments and maintain accurate next steps

• Update CRM records after every interaction

• Track attempts at contact and their outcomes

• Manage follow-up tasks and organize the sales pipeline

• Ensure that no opportunities slip through the cracks

• Provide basic updates on outreach activities and booked appointments

• Consistently execute the client's outreach protocol and schedule qualified appointments for the specialty coffee company owner

⛳️ Requirements

• Prior experience in lead generation, outbound calling, appointment setting, or sales support is essential

• Strong communication skills over the phone are required

• Experience in adhering to scripts or structured sales methodologies is necessary

• Familiarity with CRM systems is preferred

• Background in hospitality, food & beverage, hotel, restaurant, or B2B sales is advantageous

• Proficient written English skills are required

• Strong spoken English and a professional phone presence are essential

• Persistent nature and comfort with outbound prospecting are necessary

• Ability to independently follow detailed standard operating procedures

• Conversational and natural communication style preferred over scripted

• Highly organized with robust CRM habits

• Confident in discussions with hospitality professionals

• Dependable and consistent in follow-up activities

• Familiarity with AI tools and their application to enhance productivity

• Comfortable using CRM platforms, VoIP/calling systems, email, Google Workspace/Microsoft Office, and AI productivity tools

• Proficiency in English is required; bilingual or nearshore capabilities are a plus

• Native or near-native English accent is required

• Preference for candidates from offshore or nearshore regions

• Availability for 20 contracted hours per week, Monday through Friday, during early morning or early afternoon PST (flexible)

• Must operate as an independent contractor under a Master Services Agreement and Statement of Work

🏝️ Benefits

• Competitive compensation rates

• Weekly payment schedule

• A variety of open roles are available

• Free training and opportunities for upskilling

• Ongoing support and guidance

• A dynamic community that is always ready to assist

• Flexible working hours

• Potential for increased hours based on performance