Lead General Adjuster

This is a fully remote position, open to applicants in Texas.

📋 Description

• Manage significant property losses on both a regional and company-wide scale as required.

• Assess exposure and evaluate losses to ensure prompt resolution.

• Deliver outstanding customer service.

• Control costs and prevent leakage related to substantial property losses.

• Act as the CAT Coordinator during specified catastrophes.

• Supervise UFG’s Catastrophe Plan and conduct annual reviews and updates as necessary.

• Review Catography reports on a daily basis to track catastrophe activity.

• Serve as a training resource for property-related matters.

• Support new-hire and regional property training initiatives.

• Function as a general subject matter expert.

• Process claims in accordance with Claims Best Practices, Claims Gold Standard reserving, and UFG’s Catastrophe Plan.

⛳️ Requirements

• A minimum of 10 years in property claims experience.

• A 4-year college degree is preferred.

• AIC, SCLA, or PCLA from the AEI series; if the adjuster lacks this designation, it must be obtained within three years.

• Willingness and capability to engage in continuing education relevant to the role and responsibilities.

• Compliance with applicable state licensing laws and regulations.

• Self-driven with excellent time-management abilities and the capacity to work independently with minimal supervision.

• Proficient technical, analytical, and investigative skills.

• Competence in computer technology and estimating software.

• Strong written, verbal communication, and presentation skills.

• Exceptional soft skills and customer service aptitude.

• Ability to collaborate effectively in a team setting.

• Proven leadership skills.

• Capability to work autonomously and remotely from a home office.

• Flexibility to work irregular hours, including evenings and weekends.

• Willingness to travel overnight, including assignments related to catastrophes.

• Ability to travel up to 50% of the time on short notice.

• Capacity to work outdoors and lift up to 40 lbs.

🏝️ Benefits

• Annual incentive compensation.

• Medical, dental, vision, and life insurance.

• Coverage for accident, critical illness, and short-term disability insurance.

• Retirement plans with employer contributions.

• A generous time-off program.

• Programs aimed at supporting employee well-being and financial security.

• Opportunity for remote home office work arrangements.