Lead Epic PB Analyst

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee and manage Epic PB Administration and PB Claims operations during implementation, optimization, and ongoing production support.

• Act as the main liaison throughout the build, configuration, testing, go-live, and post-go-live support phases.

• Serve as the senior escalation point for intricate application issues and support tasks.

• Provide leadership and direction to analysts, ensuring consistent, high-quality results and compliance with standards.

• Utilize expert knowledge of Epic applications, professional billing processes, and healthcare operations to advance business and operational objectives.

• Analyze complex challenges, determine root causes, and create effective solutions across application and operational teams.

• Collaborate with clinical, business, technical, and IS stakeholders to grasp requirements, workflows, dependencies, and opportunities for improvement.

• Facilitate Incident, Problem, Request, and Change Management processes.

• Lead or contribute to projects, enhancements, upgrades, and optimization efforts.

• Mentor and coach team members while fostering creative problem-solving and a culture of continuous improvement.

• Keep precise application documentation, workflows, and technical specifications up to date.

• Work autonomously while coordinating with multiple teams and managing priorities.

⛳️ Requirements

• 5–7+ years of experience in healthcare, business, information systems, or a related discipline.

• Strong experience with Epic Professional Billing (PB) Administration and/or PB Claims.

• In-depth knowledge of healthcare business processes, workflows, and application support.

• Proficient in application implementation, configuration, testing, go-live, optimization, and production support.

• Excellent problem-solving, communication, and stakeholder management abilities.

• High school diploma or equivalent; proof of education is required.

• Current/valid Epic certification(s) pertinent to the supported application(s); verification of online certification is required.

• Capability to work independently and demonstrate leadership with minimal oversight.

• Supervisory or team leadership experience is preferred.

• 2+ years of project management experience or equivalent project leadership experience is preferred.

• Experience within a large, complex healthcare organization is preferred.

• Experience in mentoring or coaching application analysts is preferred.

• Additional Epic certifications related to Professional Billing or Revenue Cycle are preferred.

• Bachelor's degree in Information Systems, Computer Science, Healthcare Administration, Business, or a related field is preferred.

🏝️ Benefits

• Hourly pay rate based on experience and qualifications: $75.00–$85.00/hr.

• 3-month contract with a strong likelihood of extension.

• Primarily remote work opportunity.

• Periodic travel required.