Lead Engineer, Order Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish the technical vision for systems supporting checkout, order creation and management, fulfillment orchestration, and integrations with key internal and external partners.

• Lead intricate, multi-sprint Order Management projects from problem identification and technical design to implementation, production launch, and post-launch evaluation.

• Develop and construct dependable, stateful services and workflows across checkout, order lifecycle management, fulfillment orchestration, and partner integrations.

• Propel technical decisions by assessing and documenting options, limitations, and trade-offs.

• Balance immediate delivery with long-term maintainability, system simplification, reduction of technical debt, and enhancement of engineering speed.

• Collaborate with Product, Engineering, and cross-functional teams to outline scope, milestones, estimates, dependencies, success criteria, and delivery risks.

• Link technical decisions to measurable client, business, and operational results.

• Enhance engineering and operational excellence through automated testing, observability, safe rollout and rollback strategies, incident management, post-incident recovery, code and design reviews, and mentorship.

• Utilize AI-assisted development tools for discovery, implementation, testing, debugging, documentation, and problem resolution.

• Work with technologies such as Golang, Ruby on Rails, PostgreSQL, AWS, Kafka, Temporal, and Datadog.

• Assess and incorporate AI capabilities, engineering tools, and technologies to boost productivity, reliability, and quality of delivery.

⛳️ Requirements

• Over 5 years of software engineering experience.

• Proven impact in building and managing complex, business-critical backend, distributed, or workflow systems with high correctness and availability standards.

• Proficiency in at least one modern programming language, such as Go, Ruby, Java, or Python.

• Comfort in learning and working across multiple programming languages.

• Significant experience with relational databases like PostgreSQL or MySQL, including data modeling, transactional semantics, schema evolution, and performance considerations.

• Experience in operating services on a major cloud platform such as AWS, GCP, or Azure.

• Demonstrated ability to independently lead complex, multi-sprint initiatives from discovery and design through to launch and operational follow-up.

• Capability to convert ambiguity into clear technical direction and measurable outcomes.

• Excellent written and verbal communication skills.

• Ability to translate technical complexity into business results.

• Effective collaboration with Product, Engineering, Operations, and other technical and non-technical partners.

• Well-reasoned technical perspective and openness to evidence, alternative views, and improved solutions.

• Capacity to mentor engineers and elevate the technical standards.

• Appreciation for automated testing, continuous delivery, observability, safe releases, reliability, and incident learning.

• Familiarity with AI-assisted software development tools such as ChatGPT, GitHub Copilot, or similar technologies.

• Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent practical experience.

🏝️ Benefits

• Competitive salary.

• Equity options.

• Eligibility for annual bonuses.

• New hire and ongoing restricted stock unit grants based on employee and company performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• Additional benefits.

• Significant career growth opportunities.

• Comprehensive benefits package.

• Collaborative, low-ego environment that celebrates diverse perspectives.